Prevail
Residential Security Team (RST) Operator
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About Prevail Partners
Prevail Partners is a specialist risk management, intelligence, security and advisory firm delivering strategic advice, intelligence, specialist capabilities and managed services across Europe, the Middle East and Africa. We support government, defence, multinational, commercial and non-governmental clients operating in complex and challenging environments, providing discreet, professional and innovative solutions across intelligence, technology and operational delivery.
Our shared mission is to deliver unrelenting excellence in everything we do, underpinned by integrity, curiosity, accountability and care.
About the Role
We are seeking experienced Residential Security Team (RST) Operators to support an Ultra High Net Worth (UHNW) family and their associated properties across multiple UK locations.
The role operates on a shift rotation pattern and may require travel throughout the UK, including occasional overnight stays, in line with operational requirements. We are looking for individuals who are professional, reliable and presentable, take pride in their appearance, and have a genuine commitment to service excellence and client care.
Working as part of a wider protective security team, you will help maintain the safety and security of residential properties, estates, family vehicles, family members and visitors, while proactively identifying risks and vulnerabilities. The role requires an understanding of the unique demands of working within a private family environment, including the ability to maintain a reassuring security presence without becoming intrusive.
There may also be occasional requirements to support or substitute into Close Protection Officer duties, where appropriately qualified and where client needs dictate.
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Candidates may be based anywhere in the UK, provided they can travel at limited notice when required. Due to the responsive nature of the role, applicants must have sufficient availability to undertake assignments as they arise and should not have competing commitments that could affect their ability to mobilise quickly. Success in this role will require discretion, respect for client privacy, sound judgement, attention to detail and the ability to build trust while maintaining clear professional boundaries.
Above all, we are seeking individuals who share our commitment to delivering discreet, professional and unrelenting excellence.
Key Responsibilities
- Maintain the security and integrity of residential properties and surrounding areas.
- Conduct regular patrols and security checks.
- Monitor access control procedures and manage visitor movements.
- Maintain vigilance and awareness of potential security threats.
- Support family movements and residential operations as required.
- Assist with incident response and emergency procedures.
- Liaise professionally with household staff, contractors and visitors.
- Produce accurate reports and incident documentation.
- Support wider security operations and protective security planning.
- Uphold strict confidentiality and professional standards at all times.
Essential Skills and Experience:
- Previous experience within residential security, protective security, military, police or related sectors.
- Experience working within UHNW, private household or luxury service environments preferred.
- Full UK driving licence with a clean driving record.
- Strong communication and interpersonal skills.
- Excellent situational awareness and observational abilities.
- Ability to remain calm and professional under pressure.
- Flexibility to work shifts, travel and stay away from home when required.
- Ability to work independently and as part of a team.
- Impeccable references and professional reputation.
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Desirable Skills and Experience:
- SIA Door Supervisor or Close Protection Licence.
- First Aid qualification.
- Experience supporting protective security operations.
- Experience operating within family offices or private residential environments.
Benefits
Prevail Partners believes in recognising and rewarding our people. Our benefits package is designed to support your wellbeing, financial security, professional development, and life beyond work. In addition to a competitive day rate, consultants engaged on this project will benefit from a range of deployment-related support and amenities, including:
- High-quality accommodation provided throughout the deployment period.
- Access to excellent on-site facilities, including a fully equipped gym and recreational spaces.
- Daily meals prepared by a private chef, ensuring a varied and nutritious dining experience.
- The opportunity to work alongside highly experienced professionals in a unique and rewarding operational environment.
- Exposure to complex projects and clients, providing valuable professional development and experience.
For many consultants, one of the highlights of the role is the quality of the living environment during deployment. Accommodation is provided on-site within a secure and well-maintained compound, offering comfortable living standards, excellent facilities, and a strong sense of team community.
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