Liverpool City Council
Residential Worker
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Company Description
Liverpool City Council is committed to making Liverpool a better place for residents, businesses, and visitors. Guided by its Council Plan, the authority focuses on improving education, economic growth, housing, and environmental sustainability. It promotes innovation, social equality, and strong community engagement to build a vibrant and resilient city. The Council works collaboratively with partners and communities to create opportunities where businesses can flourish, neighborhoods can thrive, and the environment is protected. Joining Liverpool City Council means contributing to a more prosperous, sustainable, and inclusive future for all who live and work in the city.
Role Description
The Residential Worker is a full-time, hybrid role based in Liverpool, with some flexibility for working from home depending on service needs. The role involves providing day-to-day support, care, and guidance to individuals living in residential settings, helping them develop life skills, maintain routines, and access community resources.
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Responsibilities include:
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- Building positive relationships
- Implementing care plans
- Supporting emotional and social wellbeing
- Maintaining accurate records and reports
The Residential Worker will collaborate with colleagues, external agencies, and families to safeguard residents, promote independence, and ensure a safe, respectful living environment. The role also includes contributing to household tasks, participating in team meetings, and adhering to relevant policies, procedures, and regulations.
Qualifications
- Ability to provide person-centered care and support, including promoting independence, safeguarding, and emotional wellbeing.
- Strong communication and interpersonal skills, with the ability to build trust, de-escalate challenging situations, and work with diverse communities.
- Organizational skills for maintaining records, following care plans, managing time effectively, and working to agreed procedures.
- Teamworking skills, including collaboration with colleagues, professionals, and families, and contributing positively to a supportive work environment.
- Basic IT skills for recording information, reporting incidents, and using digital tools required by the Council.
- Relevant experience in residential care, social care, or support work is highly beneficial.
- Knowledge of safeguarding practices, health and safety, and relevant legislation or guidance in social care settings.
- Vocational qualification in social care, youth work, or a related field (or willingness to work towards one) is desirable.
- Ability to work flexible hours, including evenings and weekends, as required by the service.
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