East Sussex Healthcare NHS Trust
Resilience Support Officer
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Job Description
About the Role
To provide a high quality, comprehensive administrative service to the Resilience Team and Clinical Site Management Team.
Responsibilities
- Communicate sensitive information effectively and appropriately on behalf of the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR, Head of Clinical Site Management and the wider Clinical Site Team and Resilience Team to colleagues in the Trust as well as external agencies and organisations.
- Support to ensure Operational Site Meetings run effectively with appropriate action and note taking.
- Ensure that a robust Tactical and Strategic on-call rota is in place and is kept up to date.
- Provide business support to the Deputy Divisional Director for Capacity, Flow and Resilience, Resilience team and Clinical Site Management team.
- Work closely with the Resilience team and Clinical Site team, helping to support the smooth running of the two services.
- Attend the daily Operational Site Meetings, recording concise and clear actions agreed and disseminating these in a timely manner.
- Develop and maintain the Tactical and Strategic On-Call rotas. Overseeing the rota on Healthroster and ensuring appropriate and timely sign off.
- Coordinate the setup and booking of delegates onto appropriate Resilience Team training modules.
- Recommend, initiate, and improve administrative system to support the smooth running of the site offices and Resilience Team.
- Act as a port of call for enquiries to the Deputy Divisional Director for Capacity, Flow and Resilience, Head of EPRR and Head of Clinical Site Management. Be responsible for dealing with all correspondence and telephone queries, prioritising as appropriate, dealing effectively with both routine and non-routine enquiries, in a sympathetic, effective, timely and confidential manner.
- Support the Resilience Team with annual assurance processes for EPRR.
- Support the Resilience Team with ongoing and future resilience related projects.
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Benefits
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants, and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
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Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Contact
For further details / informal visits contact:
- Name: Luke Blackwell
- Job title: Head of EPRR
- Email address: luke.blackwell2@nhs.net
- Telephone number: 07359187609
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