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Resource Admin Assistant Apprentice
CT Skills
The Quadrant, Nuart Road, Beeston (NG9 2NH)
Closes in 25 days (Friday 6 November 2026)
Posted on 9 October 2026
Summary
This is a remote working position. You will be assisting with the development of learning resources, processes, and curriculum information alongside the Quality and Curriculum team.
Wage: £15,600 to £24,784.50, depending on your age
National Minimum Wage: Minimum wage rates
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm. 37 hours 30 minutes a week
Start date: Monday 9 November 2026
Duration: 1 year 6 months
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in publishing online courses using specialist software (Moodle, Canva, and Articulate)
- Design and maintain course content, ensuring information is formatted in line with awarding body guidelines and CT Skills quality standards
- Collaborate with subject matter experts to support the structuring learning materials effectively
- Ensure all multimedia elements (images, videos, interactive activities) are suitable for usability and engagement
- Ensure all learning resources are developed in line with CT Skills brand guidelines
- Proof-read resources
- Research and test suitable learning solutions to continuously improve learning experience
- Attend monthly operation and quality meetings
- Build and maintain excellent relationships with internal and external customers
- Support other departments with resource development and other functions when required
Where you'll work
The Quadrant, Nuart Road, Beeston NG9 2NH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: CT SKILLS LIMITED
Training course: Business administrator (level 3)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- write letters or emails
- create proposals
- perform financial processes
- record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including:
- emails
- letters
- files
- payments
- reports and proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.
Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Requirements
Desirable qualifications: GCSE in: None required (grade None required)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Communication skills
- Creative
- Initiative
- IT skills
- Logical
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
About this employer
We are an independent Training Provider who are dedicated to empowering individuals and businesses through education and training. With over 25 years of experience, we are committed to helping our learners and partners realise their full potential.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.
Ask a question
The contact for this apprenticeship is:
CT SKILLS LIMITED
Isabella Todd
isabella.todd@ctskills.co.uk
0115 959 9544
The reference code for this apprenticeship is VAC2000058329.
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