Ministry of Justice UK
Resourcing Communications - Outreach and Retention Communications Officer (Ref: 21144)

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Job Summary
This is a Nationally based role
Job Description
Job Title
Resourcing Communications - Outreach and Partnerships Communications Officer
Number of roles
1
Directorate
MoJ Communications Directorate.
Team
Resourcing Communications Team - Recruitment and Retention Communications
Location and Working Pattern
National, London, Hybrid working
Duration
Permanent
Grade
HEO/ IO
Level Of National Security Vetting Required
SC
Job Description
Are you looking for a communications role where your work can make a real difference?
We're looking for a proactive and enthusiastic communications professional to join the Recruitment and Retention Communications team within the Ministry of Justice's award-winning Communications Directorate.
You'll help deliver communications that attract, engage and retain the people who keep our justice system running. From supporting magistrates' recruitment and retention to wider work across prisons and probation, you'll play a key role in helping us reach and inspire new audiences.
This is an exciting time to join the team as we expand our outreach and partnership activity to support recruitment into critical operational and judicial roles. You'll have the opportunity to help shape new initiatives that directly support ministerial and departmental priorities.
Role Overview And Responsibilities
As part of a supportive and high-performing team, you will help deliver outreach, stakeholder and partnership communications that support recruitment and retention priorities across the Ministry of Justice.
You will plan and support engagement activity including recruitment fairs, open days, employer partnerships, educational engagement and community outreach. Working with colleagues across communications, policy and operational teams, you will develop content, coordinate events and engagement activity, build relationships with internal and external stakeholders, and identify opportunities to reach new audiences.
A key part of the role will be supporting partnerships that raise awareness of the magistracy and encourage applications from a broad range of communities. You will also contribute to wider recruitment and retention communications across prisons and probation.
Alongside delivery, you will use audience insight to support communications planning, monitor performance and contribute to evaluation and reporting, helping the team understand impact and continuously improve activity.
This role is ideal for someone who is organised, collaborative and creative, with strong communication skills, a proactive approach and a genuine interest in helping people discover rewarding opportunities to serve the public.
Person Specification
Communications Delivery
Experience of supporting communications activity, campaigns, events or engagement work. You will be able to help develop communications products and support delivery across a range of channels and audiences.
Strong Written And Verbal Communication Skills
You will be able to produce clear, accurate and engaging content, adapting your style for different audiences and purposes.
Organisation and Delivery
You will be able to manage a varied workload, keep track of actions and deadlines, and support delivery in a busy and fast-moving environment.
Collaboration and Relationship Building
You will be confident working with colleagues and stakeholders, building positive relationships and sharing information to support delivery.
Organised and Proactive
You will be able to manage multiple tasks and competing priorities effectively, keeping activity on track and ensuring deadlines are met. You will take ownership of your work and identify practical solutions to problems as they arise.
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Using Insight and evaluation of communications.
You will understand the importance of using audience insight to inform communications activity and help identify lessons learned to improve future work. You will also support the team to evaluate and subsequently improve its work.
Adaptable and Flexible
You will be comfortable responding to changing priorities and supporting urgent or emerging work when needed.
Travel Requirements
This national role may involve occasional travel across England and Wales to support stakeholder meetings, outreach events, engagement activity, magistrates’ events and visits to operational sites.
Application Process
We will use Success Profiles to assess your communication and delivery abilities.
As part of the application process, you will be asked to complete a CV and a personal statement.
Your personal statement should be no more than 1,000 words and explain:
- Why you are interested in the role.
- How your experience makes you suitable for the position.
- How you meet the essential requirements.
- Examples demonstrating the Civil Service behaviours outlined below. Success Profiles: Civil Service behaviours - GOV.UK
Please note that feedback will only be provided if you attend an interview.
At written application stage we'll assess you against these three behaviours below.
Civil Service Behaviours
- Delivering at Pace
- Working Together
- Changing and Improving
If invited to interview, we will assess you on the three civil service behaviours outlined above and also the three Civil Service strengths and three Government Communications Service (GCS) technical competencies outlined below.
Civil Service Strengths
- Organiser
- Adaptable
- Team Player
Government Communication Service Technical Competencies
- Ideas
- Implementation
- Impact
Candidates that pass the application sift stage will be invited to have an interview. They will be expected to undertake a short presentation task before the interview and will be asked to present on the task at interview. Candidates will be given more information about the presentation, when invited to interview.
Security Clearance and Residency
If you are successful at interview, we will work with you to acquire the appropriate security clearance. This is a straightforward process for most people but generally requires you to have been resident in the UK for at least the last five years.
Travel Requirements
This national role may involve occasional travel across England and Wales to support stakeholder meetings, outreach events, engagement activity, magistrates’ events and visits to operational sites.
Benefits
- Salary of £35,335
- Civil Service Defined Benefit Pension scheme with an employer contribution of 28.97%
- Access to learning and development
- Flexible working options
- Civil Service pension
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.


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Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@re
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