Civic Recruitment Limited
Resourcing & Talent Acquisition Support Officer
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Resourcing & Talent Acquisition Administrator – 6 Month Contract (Part-Time)
Location: Catford, London
Rate: £24.87 per hour (Umbrella)
Working Pattern: Hybrid – 2 days remote, 1 day office-based (Tuesdays)
Contract: Temporary (6 Months, Part-Time)
Pay: Bi-weekly
Summary
This role involves providing administrative coordination and support to the Council's Resourcing and Talent Acquisition function on a 6-month part-time contract basis. The position is crucial in managing the full recruitment lifecycle for both permanent and agency roles. The successful candidate will collaborate with Resourcing and Talent Acquisition Advisers to ensure efficient recruitment campaigns, deliver an excellent candidate experience, and provide high-quality support to hiring managers. The role also involves monitoring recruitment activities, maintaining systems, and implementing initiatives to enhance attraction, diversity, and talent acquisition outcomes.
Responsibilities
Recruitment Administration
- Provide administrative support throughout the recruitment process.
- Assist in delivering permanent and agency recruitment campaigns.
- Ensure timely communication with hiring managers, candidates, and stakeholders.
- Maintain recruitment activity trackers and meet deadlines.
Candidate Management
- Support candidate engagement during recruitment and onboarding.
- Update candidates on application, interview, and offer processes.
- Assist with screening and shortlisting activities.
- Maintain high levels of customer service throughout the candidate journey.
Recruitment Campaign Support
- Collaborate with advisers to support recruitment campaigns.
- Liaise with advertising providers and partners for recruitment needs.
- Assist with social media recruitment campaigns.
- Support recruitment attraction strategies and initiatives.
Interview & Assessment Coordination
- Schedule interviews and recruitment panels.
- Organise interview documentation and assessment materials.
- Support recruitment assessment centres and selection activities.
- Ensure secure management of recruitment documentation.
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Systems & Data Management
- Maintain and update recruitment tracking and Applicant Tracking Systems (ATS).
- Run recruitment reports and provide management information.
- Support system upgrades and improvements.
- Ensure accuracy and currency of recruitment records.
Reporting & Performance Monitoring
- Gather and collate recruitment data and performance metrics.
- Produce reports on recruitment activity and service performance.
- Monitor redeployment activity and report issues.
- Contribute to continuous improvement through data analysis.
Training & Events Support
- Provide administrative support for recruitment training sessions, induction programs, job fairs, and diversity initiatives.
- Coordinate logistics and administration for recruitment activities.
Communications & Customer Service
- Respond to recruitment-related enquiries.
- Liaise with hiring managers, candidates, and external partners.
- Provide professional, responsive, and customer-focused support.
- Escalate complex enquiries as needed.
Diversity & Inclusion
- Support diversity and inclusion initiatives in recruitment processes.
- Promote fair and inclusive recruitment practices.
- Contribute to the Council's equality and diversity objectives.
Requirements
Qualifications
- Good standard of education, including English and Mathematics.
- CIPD qualification or working towards membership is desirable.
- Business Administration, HR, or Recruitment qualification is advantageous.
Knowledge
- Understanding of recruitment and selection processes.
- Knowledge of administrative procedures and customer service principles.
- Understanding of data protection and confidentiality.
- Awareness of equality, diversity, and inclusion principles.
- Knowledge of local authority recruitment processes is desirable.
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Experience
- Experience providing administrative support in a busy office environment.
- Experience supporting managers and customers in service delivery.
- Experience maintaining records, databases, and reporting information.
- Experience using Microsoft Office applications.
- Previous HR or Recruitment experience is desirable.
- Experience with Applicant Tracking Systems (ATS) and Oracle Recruitment Cloud is advantageous.
Skills & Competencies
- Excellent communication skills, both written and verbal.
- Strong organisational and time management skills.
- Ability to prioritise workloads effectively.
- Strong attention to detail.
- Excellent customer service skills.
- Ability to build positive working relationships.
- Good IT skills, including Microsoft Office.
- Ability to produce accurate reports and recruitment data.
- Ability to work independently and as part of a team.
- Good project coordination and administrative skills.
Personal Attributes
- Customer-focused and solution-oriented approach.
- Ability to work collaboratively across teams.
- Positive and proactive attitude.
- Commitment to continuous improvement.
- Professional, discreet, and trustworthy with confidential information.
- Strong commitment to equality, diversity, and inclusion.
- Commitment to ongoing professional development.
Additional Information
- This is a 6-month temporary part-time contract.
- Rate: £24.87 per hour (Umbrella).
- Location: Catford, London.
- Hybrid working – 2 days remote and 1 day office-based (Tuesday).
- Pay is provided on a bi-weekly basis.
- Previous local authority or public sector recruitment experience is highly desirable.
- Experience using Applicant Tracking Systems (ATS) such as Oracle Recruitment Cloud is advantageous.
- Opportunity to support a busy Resourcing & Talent Acquisition Team.
- Immediate start available.
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