Surrey Choices
Respite Service Deputy Manager
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Deputy Manager – CQC Respite Service
Location & Contract
- Location: Woking, Surrey
- Hours: Full-Time (37.5 hours/week, working shifts Mon–Sun, some flexibility required)
- Salary: £31,540–£33,210 per annum
About the Role
At Surrey Choices, we empower individuals with disabilities to lead fulfilling lives by providing innovative, person-centred support. We are expanding our CQC Registered/Regulated Short Breaks services for people with Learning Disabilities and Complex Needs, delivering overnight respite in Woking and Banstead.
We seek a skilled Deputy Manager to join the Short Breaks team at Emily Lodge, Woking. Supporting the Registered Manager, you’ll oversee daily operations of an 8-bed respite service, ensuring:
- Exceptional care standards, dignity, respect, and independence for those receiving support.
- Effective recruitment, staff onboarding, and performance development.
- Awarding and assessment-onboarding of service users in partnership with families and Surrey County Council.
- Continuous compliance with CQC’s Regulatory Framework and Care Act obligations.
You’ll champion innovation, collaborate with other service leads, and ensure Surrey Choices’ vision — choice, engagement, and positive outcomes — remains central.
Responsibilities
Core Duties
- Directly assist in the management of an overnight respite service, ensuring adherence to health and safety standards, quality assurance, and best practice guidelines.
- Actively promote empowerment, choice, and control for individuals with disabilities.
- Support recruitment, training, and development of multidisciplinary staff.
- Collaborate with families, carers, and referring practitioners (Surrey County Council) on service transitions.
- Implement and maintain equipment and building infrastructure for the service.
- Lead by example to foster a culture of compassion, inclusion, and continuous improvement.
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Regulatory & Operational Focus
- Uphold legal compliance ( Care Act, CQC inspection standards, DBS checks, and safeguarding policies ).
- Drive improvements in care delivery based on data, feedback, and regulatory feedback.
Partnerships & Innovation
- Engage proactively with Surrey Choices leaders to align service goals with strategic objectives.
- Bring fresh ideas to deliver high-impact, adaptive solutions for greater accessibility and user experiences.
Requirements
✅ Essential:
- Demonstrated supervisory/leadership experience in adult social care or disability services.
- Proven history of working with adults/children with disabilities.
- Comprehensive knowledge of CQC’s Regulatory Framework and Care Act legislation.
- Strong communication skills, organisational expertise, and ability to deliver projects or organisational change.
- Proven flexibility with shift work (7am–9pm, 24/7 emergency cover requirement).
- Collaborative mindset and commitment to consistently improve service quality.
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Benefits
- 25 holiday days + bank holidays.
- Access to an employer-funded pension scheme.
- Perkbox employee benefits (discounted travel, mobile, fitness and lifestyle offerings).
- Tailored supervision, training and career progression opportunities.
- Employee Assistance Programme (EAP) for mental health and wellbeing support.
- ‘Refer a Friend’ scheme (£500 reward).
- 45p per mile reimbursement.
- Recognition awards + Long Service Awards.
Additional Information
- Salary: Доходность — с седме найти.urlsky** которого:
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- Individuals with protected characteristics are strongly encouraged to apply.
- Surrey Choices Ltd is a registered provider with Surrey County Council. All appointments are processed following local authority regulations.
- Equal Opportunities Employer. Offers will follow completion of satisfactory references and an enhanced DBS check.
Appointments & Contact: For a confidential conversation, please contact Karen O’Neill on 07544 873046. View Full Job Description (この形式は inaudio被ృషm plurality als)。
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