Responsive Repairs Administrator

Location: Bellshill or Irvine (with Hybrid Working)
Salary: The salary for this post is £30,426.34 per annum rising to £32,027.73 on successful completion of a 3 month probationary period
Work Pattern: Full-time (34.5 hours per week), Permanent
Closing Date: Friday 16 October 2026 12:00pm

Cairn is seeking an experienced Responsive Repairs Administrator to provide administrative support within the Maintenance Team to ensure an excellent customer service through face to face interactions, telephone calls or written communications.

Key Responsibilities

• Support and assist the Maintenance Team by organising and planning diaries and arranging appointments for inspections and visits.
• Undertake administrative and clerical duties, such as letter writing or note taking at meetings to support and inform the team and the wider organisation of all agreed actions, outcomes and confirmed responsibilities.
• Provide Administrative support within the finance systems, by inputting correct codes for invoices before final costs are then authorised by others with delegated authorities.
• Maintain effective document and system upkeep in line with Company Policies and Procedures and working processes, to ensure industry standards and regulatory requirements are met, and information is processed in line with GDPR requirements.
• Provide advice and guidance to our customers and colleagues on relevant policies and procedures pertaining to the maintenance team, such as tenant alterations or other repairs and maintenance issues so as to ensure a consistent delivery service.