Norfolk and Waveney Mind
REST Hub Manager
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REST Hub Manager – Aylsham & East
REF: NWM/749
Hours: Full Time 37.5 hours per week
Working Hours: Monday - Friday, this role requires flexibility to meet operational needs, will include some weekend/evening and on call working. The on-call rota operates on a rota, to be discussed at interview.
Starting Salary: £33,199 per annum rising to £35,444 after completion of 4-month probation
Location: REST Aylsham - NR11 & REST Gorleston - NR31
A full driving licence and access to a vehicle insured for business use are essential. Mileage is reimbursed at 55p per mile in line with organisational policy.
REST is a partnership project that brings together mental health support, local services and a place where everyone can feel welcome.
REST stands for Recover, Eat, Support, and Talk, reflecting the different ways we can be more connected in our community.
At REST we’re not just a hub — we’re a place where people walk in and feel seen, heard, and supported. We’re open 7 days a week for anyone aged 18+ who’s struggling with their mental health, feeling overwhelmed, or just needs a safe place to land.
Click here to watch a video and discover how our REST Hubs support and empower our community.
About You:
We are looking for an experienced manager who thrives in a fast-paced, emotionally intelligent environment. You will bring compassion, structure, and a calm, steady presence to your team and the people we support. Whether you're holding space for someone in distress or empowering a staff member to grow into their role, you will lead with warmth, vision, and purpose.
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About
The successful candidate will be an inspiring and confident leader who is passionate about mental health and community support. We are looking for a candidate that can bring the following:
- Proven leadership experience within a mental health, wellbeing, or community setting
- Strong people management skills, with confidence in handling employee relations matters sensitively, professionally, and with care
- A trauma-informed, recovery-focused approach that empowers both staff and the people we support
- The ability to build meaningful partnerships with local services and community organisations
- Experience creating strong, collaborative relationships across the VCSE sector, working with volunteers and small community groups to develop joined-up, community-led support
If you’re excited by the chance to make a real difference in our community, we would love to hear from you.
Job Description: JD REST Hub Manager Aylsham and East.pdf
Please note: The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact the Recruitment team on: Peopleadmin@norfolkandwaveneymind.org.uk
Closing date: Sunday 20th September
This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible. Interview dates to be confirmed
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How To Apply
Candidates are asked to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx. Once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”.
If you need to contact us please contact the HR Department on 01603 364913
Recruitment Guidance for Candidates
Recruitment Guidance for Candidates 2026.pdf
Norfolk and Waveney Mind's Equity Statement
We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.
Safeguarding Statement
Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.
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