Seetec
Restart - Employment Adviser - (Poole)
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Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.
We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor, and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage, and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target-driven, as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems and be able to work under pressure, without day-to-day supervision. However, we aren’t always looking for someone who ticks every single box. We’re looking for someone who can provide a first-class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support, and encourage others to build a future and will also allow us to become better with your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
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There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy-to-apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre, and heart of every service we provide and each decision we make.
What it means to be employee-owned.
What our people say.
Location
Poole - This is an office-based role
Hours
Full Time - 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Contract
Permanent
Closing date
02 September 2026
Key Responsibilities
- Manage a caseload of customers, providing tailored support to help them overcome barriers and move towards sustainable employment.
- Deliver a positive customer experience, encouraging engagement with the Restart Scheme and its services.
- Conduct assessments to understand each customer's circumstances, strengths, ambitions, and goals.
- Develop and regularly review personalised SMART Action Plans to support customer progression.
- Provide tailored job search, employability, and interview preparation support.
- Maintain accurate customer records and ensure all compliance and quality standards are met.
- Develop an understanding of the local labour market to identify suitable employment opportunities and support job outcomes.
- Meet and strive to exceed individual performance targets and customer service standards.
Skills and Experience
- Good working understanding of the local labour market within the specified geographical areas.
- Basic awareness of self-employment and related support pathways.
- Fully IT literate, with proficiency in a range of Microsoft Office applications.
- Proven success in a target-driven environment.
- Demonstrated capability to deliver services in line with contractual and quality standards.
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Desirable
- Familiarity with the employability sector.
- Understanding of recruitment practices and employer needs.
- Background in providing information, advice, and guidance to individuals.
- Full UK driving licence.
Additional Information
SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.
We create and source jobs and opportunities, and by focusing on people’s strengths, we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us.”
Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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