Bedford Lodge Hotel & Spa
Restaurant And Bar Manager
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About Us
Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality, and luxury.
The Team
Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. You will join a team of professionals who strive to provide an exceptional service to our guests within our 2 AA Rosette ‘Squires’ Restaurant, the Roxana Bar, and the Spa Lounge.
The Position
We are seeking a Restaurant & Bar Manager to provide strong and inspiring leadership to our team of waiting and bar staff. Working a range of shifts, this position is critical to our objective of providing exceptional hospitality and a memorable dining experience for our guests.
You will:
- Supervise, motivate, mentor, and develop our waiting staff to build their confidence, serving, and hosting skills.
- Enjoy being at the forefront, hosting within the restaurant, talking to guests, and demonstrating extensive food and wine knowledge.
- Lead the team from the front.
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As an experienced manager, you'll face the challenges of busy service with passion and enthusiasm. You'll be an excellent communicator between the kitchen and the waiting staff team with a calm, controlled, and professional management style. Most importantly, you'll delegate effectively and efficiently to ensure that service is exemplary for our guests and that the team is well managed and focused. You will also be a proven trainer, inspiring your team through the training you give as well as through your coaching skills.
This is a full-time position (45 hours per week). You will have full availability to work a range of shifts on a rota basis including weekends. However, the role may sometimes necessitate the need to work extra hours.
The OTE for this position including Tronc is £48,000.
About You
- Proven experience as a Restaurant Manager, ideally within a hotel environment.
- Strong food and wine knowledge.
- Pro-active team player with experience of leading others.
- Confident communicator with a passion for providing outstanding guest service.
- Ability to remain calm, in-control, and focused during busy service.
- Be able to provide direction to waiting staff and lead by example regarding restaurant hospitality.
- Confident to deliver training and coaching to team members.
- Dedicated, hardworking, and reliable with a desire to progress your restaurant/hospitality career.
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Why Join our Team
We are a privately owned, independent hotel. We have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
- Employee Assistance Programme (Hospitality Action)
- Free meals whilst on duty
- Paid breaks
- An extra day of leave on your birthday
- Complimentary membership of The Health & Fitness Club
- Discounted membership of The Health & Fitness Club for your partner
- 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
- 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
- Discounted accommodation rates
- Discounted hotel stays across the Pride of Britain hotel group
- Option to purchase wine at cost price
- Long service awards
- Reward and recognition scheme
- Generous ‘Refer a Friend’ scheme
- Pension scheme
- Service charge share
- Industry relevant training
To Apply
Please go to our website careers page found at the bottom of the homepage. Careers | Bedford Lodge Hotel & Spa
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