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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Job Title: Restaurant and Bar Manager
Reports to: Operations Manager
Direct Reports: Restaurant Supervisor, Head Bartender, Bartenders and Waiting staff
Hours: Full-Time, flexibility required including early mornings, evenings, weekends, and bank holidays
WHY THE MET HOTEL
A bold new chapter has begun. Following a full transformation, The Met Hotel has redefined itself as a stylish lifestyle destination in the heart of Leeds city centre — where heritage meets contemporary design, and unforgettable experiences are created every day.
Now more than ever, we’re focused on people, personality, and purpose. Our newly refurbished spaces are designed to inspire connection, creativity, and individuality and we’re building a team to match. Whether you’re hosting events, delivering standout service, or leading from the front, you’ll be part of a culture that’s vibrant, collaborative, and full of opportunity.
At The Met, our values shape every interaction and experience:
- Be True: We’re honest, authentic, and act with integrity — always bringing our full selves to the table.
- Raise the Bar: We strive for excellence and growth, aiming high for ourselves, each other, and our guests.
- Think Fresh: We bring curiosity, creativity, and new ideas into everything we do.
- Make it Together: We collaborate with generosity and respect, believing the best experiences are shared.
- Stay Grounded: We keep calm, balanced, and focused, no matter what the day brings.
ROLE
- Lead, mentor, and inspire the front-of-house team across restaurant and bar operations, covering all elements of service (Breakfast, Lunch and Dinner) ensuring every guest receives an experience that feels genuine, warm, and personal.
- Champion a guest experience that is confident yet unpretentious, polished yet always personal.
- Collaborate with HR and the Operations Manager to support team training, succession planning, and long-term development pathways.
- Foster a team culture that values ownership, enthusiasm, and a shared passion for food, drink, and service.
- Conduct regular check-ins, feedback sessions, and performance reviews to ensure the team is confident, capable, and connected to the hotel's mission.
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OPERATIONAL EXCELLENCE
- Oversee the day-to-day running of the restaurant and bar, ensuring smooth operations across all services from breakfast to dinner and evening drinks.
- Manage rotas, payroll costs, shift planning, and team deployment to maximise productivity and ensure great work-life balance for the team.
- Take full ownership of inventory, ordering, and stock control, working closely with suppliers to maintain consistent quality and value.
- Monitor and manage departmental budgets and cost controls to ensure financial targets are met without compromising service standards.
- Ensure full compliance with health & safety, licensing, food hygiene, and company policies.
Guest Experience & Standards
- Collaborate with the Head Chef to develop food and drink menus that feel modern, seasonal, and aligned with The Met’s unique personality.
- Ensure high service standards are consistently met and exceeded throughout all guest touchpoints.
- Set and uphold clear standards of presentation, cleanliness, and attention to detail across both front and back of house.
- Review guest feedback regularly and use insights to drive continuous improvement and innovation.
- Lead daily briefings and service checks, ensuring everyone is aligned and prepared for each shift.
DRIVING RESULTS
- Analyse sales data, trends, and guest feedback to optimise menu pricing, promotions, and service flow.
- Implement upselling techniques and train the team on how to maximise spend per guest without compromising the guest experience.
- Identify opportunities to increase revenue through creative activations, packages, or value-added offers that reflect the lifestyle nature of the brand.
- Monitor wage spend and ensure alignment with forecasted business levels.
- Build strong supplier relationships to ensure the best quality products at the best possible value.
SHAPING THE FUTURE
- Be a key player in shaping and evolving the Restaurant and Bar identity of the hotel, helping to define what we serve, how we serve it, and why it matters to our guests.
- Collaborate with the Operations Manager to create cohesive experiences across all food and drink touchpoints.
- Work with the Operations Manager and Sales & Marketing team to develop engaging promotions, creative offers, and events that draw guests in and build word-of-mouth awareness.
- Stay informed on industry trends and local competition, adapting strategy to stay relevant and compelling within the local market.
- Identify new ways to surprise and delight guests through the bar and restaurant experience from service rituals to product choices and seasonal moments.
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THE BASICS THAT MATTER
- Represent The Met with confidence and pride, setting an example for your team and acting as a visible leader on the floor.
- Uphold company policies, codes of conduct, and uniform standards.
- Be a visible and proactive leader during the working day, working flexible hours as needed, including evenings, weekends, and public holidays.
- Support hotel-wide initiatives and cross-functional collaboration, contributing to a unified guest experience.
- Represent the Restaurant & Bar department at internal meetings and take ownership of departmental communication.
- Perform any other duties as required by the Operations Manager or other Senior Hotel Management to support hotel operations and guest satisfaction.
Our Benefits
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more!
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
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