Bupa
Restaurant Manager
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Job Title: Restaurant Manager
Location: Richmond Village Aston, Richmond Drive, Off Maple Drive, DE72 2EA
Salary: £14.00 per hour
Contract: Permanent – Full-Time (40hrs)
Shift Pattern: Various, including shifts between 8am and 8pm (weekend availability required)
About the Role
We make health happen. At Bupa, our purpose is simple: we’re here for people when they need us most. At Richmond Village Aston, we create warm, welcoming communities where residents can enjoy their independence, feel a part of village life, and benefit from exceptional hospitality every day.
We are seeking a passionate and driven Hospitality Leader to take charge of our front-of-house operations and ensure our dining experience remains outstanding. This is an opportunity to lead a team, deliver excellence, and make a real difference in our residents' lives.
Key Responsibilities
You will be instrumental in shaping the dining experience as you:
- Managing front-of-house operations: Oversee day-to-day restaurant activities, ensuring seamless service across dining, bar, and room service.
- Leadership & teamwork: Direct, recruit, and develop a high-performing front-of-house team, maintaining Richmond Villages' high standards.
- Staff rotas & budgets: Efficiently schedule teams to cover all shifts while working within agreed financial constraints.
- Resident experience: Deliver a friends hospitality experience, always prioritising a person-centred approach.
- Event coordination: Plan and execute events and functions to maximise resident engagement and revenue while collaborating with local businesses.
- Team collaboration: Work closely with kitchen and wider teams to ensure consistent guest/resident satisfaction.
- Safety & compliance: Safely manage dietary, allergen, and alternative meal requirements in line with food safety regulations.
- Promotion & partnership: Support marketing efforts to promote events, functions, and dining experiences.
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Key Skills & Requirements
To succeed in this role, you’ll need:
- Proven hospitality/catering leadership experience, including managing front-of-house teams.
- CIEH Level 2 Certificate in Food Safety (or equivalent).
- Strong organisational, communication, and motivational skills—you’ll build and nurture relationships with residents and staff.
- Professional, flexible, and proactive attitude with the ability to work independently or as part of a team.
- Exceptional guest/resident service mindset—delivering consistently excellent hospitality.
- Willingness to complete a DBS check (essential for this role with vulnerable residents; Bupa will cover the £40 cost).
Because we care for vulnerable individuals, a DBS check is a requirement.
What We Offer at Bupa
Our benefits are designed to ensure the well-being of our people, from physical and mental health to financial security and workplace flexibility.
- Viva Wellbeing Programme: Global support encompassing mental health, physical wellness, financial guidance, and social inclusivity.
- My Healthcare: 24/7 access to:
- Telemedicine consultations (remote GP, physiotherapy)
- Mental health and minor illness support
- An annual £350 healthcare allowance for Bupa products.
- Work-life balance:
- 37 days holiday (including bank holidays)
- Additional long service rewards (extra holidays/milestones recognition).
- Sick Pay Scheme: top-up beyond statutory sick pay for peace of mind.
- Free meal per shift—enjoy nights off on us.
- Wagestream: Early wage access to up to 40% of earned wages.
- Interest-free annual travel loan for public transport season tickets.
- Flexible & family-friendly policies, including diverse parental leave options.
- Menopause support plan: tailored advice for empowering women through this life transition.
- Exclusive discounts for gyms and fitness facilities nationwide.
- Bupa Pensions Plans—secure your future without sacrificing today’s stability.
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Why Join Bupa?
Mission-driven work: We’re a purpose-driven company—our customers and residential communities are at the heart of everything we do. We never compromise on standards, whether it’s care, hospitality, or innovation.
Be You at Bupa:
- Diversity & inclusion are fundamental. Every voice belongs here.
- Made higher by difference—we champion what sets you apart in a supportive culture.
- Disability Confident Employer: We’ll offer interviews to all disabled applicants meeting the minimum criteria and provide adjustments for a fair recruitment process.
Global impact: Our 80,000 global team helps people live longer, healthier, happier lives. We’re driven by being brave, caring, and responsible.
Be part of a culture that prioritises people. Challenge yourself, contribute, and make health happen in every service you deliver.
*Richmond Aston Village, DE72 2EA. Ready for the next big opportunity?*🔍
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