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We are looking for an experienced restaurant manager to join the SMOKESTAK team.
The ideal candidate will have a natural warmth for people and feed off the adrenaline of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training.
You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward.
Responsibilities
- Collaborate with the management team for seamless operations, especially during service.
- Take care of the opening of the restaurant, allocate staff to their section and brief the team before service.
- Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up.
- Provide training to the new team members and help covering sections when needed.
- Have the ability to deliver high standards consistently.
- Ensure that the team follow company policies, as well as health & safety regulations.
- Be a bastion of our brand and lead by example.
- Deliver excellent guest experience and be able to deal with complaints if needed.
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Requirements
- Previous experience in a similar environment.
- A love for hospitality, food, wine and drink.
- Basic grasp of Microsoft 360 and SharePoint.
- Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential.
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We offer
- 50% staff discount on food and beverage at all sites.
- Cycle-to-work scheme.
- Cost price wine through our suppliers.
- International trips for top performers.
- In-house training dedicated to your personal development.
- Trips to meet suppliers and producers.
- Staff trip programme to meet farms, fish markets and vineyards.
- We offer qualifications, including, WSET, health and safety, food training.
- Company donations to charities our staff feel are close to home.
- Whole team staff parties.
- Wholesome staff meals, end of service drinks.
- 28 days holiday [including bank holidays] per year.
- Pension provider | The People’s Pension.
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Jessica, London
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