Who We’re Looking For

We Welcome Individuals Who Are

• Warm, articulate, and genuinely guest-focused
• Inspired by heritage, storytelling, and countryside hospitality
• Detail-oriented, polished, and proud of their work
• Eager to develop their craft in service, dining, housekeeping, guest experience, events, and more
• Excited to join a growing team reshaping a manor house into the Gem of the Cotswolds

Hospitality experience is valuable but not essential — the right character matters most.

Why Join Us?

• Be part of a landmark transformation of one of the Cotswolds’ grandest manor houses
• Work with a team inspired by culture, quality, and guest delight
• Grow your skills within a storied English estate environment
• Contribute to experiences that guests will remember for life
• Enjoy staff benefits, training, growth pathways, and the privilege of working in a historic, romantic, extraordinary setting

Return to Life Lived Grand — in Your Career

If you want to be part of a house that cherishes its heritage, celebrates its people, and delights every guest who walks through its doors, we would love to hear from you.

Join us at Dumbleton Hall and help shape the next chapter of our story

Benefits

• Discounted or free food
• Employee discount
• On-site parking
• Store discount

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Role Overview

As the Restaurant Manager you will be expected to take complete control and accountability for the day-to-day food and beverage operations throughout the restaurant to ensure that the highest level of service is offered to guests.

The ideal candidate would posses excellent knowledge of food and beverage and be passionate about hospitality. At least two years in a similar position is essential along with excellent, team management skills.

Key Responsibilities Of The Role

• Control the Restaurant operations including Breakfast, Lunch and Dinner Service.
• To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times.
• You would control costs through correct stock usage, storage, rotation, par stock levels maintained and minimise waste to meet with Company standards.
• Keeping the team up to date about departmental, hotel and company activities through daily communications.
• Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes.
• To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities.
• To ensure the Company Health and Safety, Food Safety and COSHH legislation are adhered to; this will involve carrying out appropriate training.

Requirements Of The Role

• Department Manager or exceptional Duty Manager looking for their first HOD role
• Excellent Customer service skills, standards driven, good organisational skills
• To be able to make decisions in a fast paced environment and to enjoy it
• To be great at up-selling – anticipating customer needs as well as improving the bottom line
• To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
• To be able to communicate to and motivate your team providing day to day leadership and direction

What We Offer?

• Competitive salary discussed at interview. 48 hours contracted per week, salaries position.
• Excellent on-going support, training and development
• Length of service annual leave increase
• Instant access to learning courses and much more
• Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
• Food and Beverage discounts at all our hotels
• On-going incentives and rewards
• Opportunities to move between hotels and grow with the group
• Meals on duty
• Live in accommodation available if required.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services on