Delaware North
Restaurant Manager, Stadium Of Light
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Overview
Delaware North UK is hiring a casual Restaurant Manager at Banks on the Wear to join our team at Stadium of Light in Sunderland, Tyne and Wear. As Restaurant Manager at Banks on the Wear, you will be leading a team of waiters and supervisors to deliver guest service excellence at our restaurant created alongside two-Michelin-star Chef, Tommy Banks. If you are the Banks on the Wear Manager we are looking for, ready to lead high-quality service and premium guest experiences, take a shot at your career with us. Apply today to join our collaborative team.
What’s in it for me?
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, kick off your career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Opportunity to qualify for attendance bonus
- Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
- Free meal on event days
- Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football and UEFA Europa League, upcoming global stars taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026 and 2027
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Responsibilities
- Oversee daily shift responsibilities of Restaurant Waiters and Supervisors within a premium setting
- Support with the training, development, motivation, and monitoring of team members, ensuring teams are up to date with the evolving à la carte menu
- Appropriately address all guest concerns in a timely and professional manner, ensuring accurate knowledge of all restaurant and menu information, ensuring each visit feels considered
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
Qualifications
- No degree required
- Experience managing and leading large teams in a fine-dining hospitality environment
- Knowledge of the fine-dining and the Food & Beverage industry, preferably within hospitality and catering environments
- Skills in communication, leadership, teamwork, attention to detail, organisation, strategic thinking, and multitasking in a fast-paced environment
Physical Requirements
Work all matchdays with opportunity for set up shifts
Hourly Minimum Rate
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Work Location
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that last a lifetime. Apply now to join us.
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