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Hilton

Restaurant Reservations Agent

London
Posted 2 months ago
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Restaurant Reservations Agent – Pre-Opening Team – Waldorf Astoria London, Admiralty Arch

Waldorf Astoria London – Admiralty Arch is seeking a Restaurant Reservations Agent to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.


About the Role

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature:

  • 100 elegant rooms and suites
  • 17,500 sqft of private residences
  • Two signature restaurants:
    • Coreus by Clare Smyth
    • Café Boulud by Daniel Boulud (two of the world’s most celebrated Michelin-starred chefs)
  • A world-class spa
  • State-of-the-art fitness facilities
  • A collection of grand event spaces, including a ballroom for up to 320 guests

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its:

  • Timeless elegance
  • Iconic properties
  • Sincerely elevated service delivering bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

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PwC·London, UK
£35,000/yr

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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About Waldorf Astoria & Hilton

Waldorf Astoria London is part of Hilton, repeatedly recognised as:

  • The #1 UK Great Place to Work 2026
  • World’s Best Workplaces (Great Place to Work & Fortune)

A global leader in hospitality, Hilton welcomes over 3 billion guests worldwide, driven by a core mission:

"Fill the earth with the light and warmth of hospitality."


Why Join Us?

A World of Opportunities

At Waldorf Astoria London, you’ll enjoy:

✔ Nourishing complimentary meals while on duty ✔ Exceptional development programmes designed to accelerate your growth ✔ Meaningful impact through industry-leading Corporate Responsibility initiatives ✔ Team Member Travel Programme with:

  • Exclusive discounted stays
  • 50% off food & beverage ✔ High street savings via Perks at Work ✔ 28 days holiday, rising to 33 days with length of service (including bank holidays)

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Award-Winning Workplace Culture

Hilton doesn’t just deliver exceptional guest experiences—we build an exceptional workplace.

  • Guided by a vision to provide the best stay for every guest
  • Recognised as a great place to work for career growth, Balancedτουργად�്-detailsされている職場・生活環境
  • background than a great place to stay—we’re a great place to work

Key Requirements

We’re looking for hospitality professionals who:

  • Are passionate about delivering an exceptional 5-star guest experience
  • Consistently uphold world-class service standards (recognised by Forbes)
  • Enthusiastic about shaping a luxury guest experience during the pre-opening phase

Curious about life at Hilton? Explore our Benefits, Workspace and Career Opportunities here: 🔗 Careers Blog

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Skills

Luxury Hospitality
Reservation Management
Guest Experience
Customer Service
Communication Skills
Forbes Service Standards
Attention To Detail
Interpersonal Skills

Location

London, UK

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