WSH Group
Restaurant Supervisor (contract catering)
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Restaurant Supervisor
Location: ASOS Leavesden
Salary: £30,000
Benefits
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 week’s enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
About the Role
This is an exciting opportunity for an ambitious hospitality professional looking to take the next step in their career within the Business & Industry catering sector. Working alongside an experienced team, you’ll have the opportunity to develop your leadership, operational and commercial skills while playing an important role in delivering an engaging and high-performing catering operation.
Every interaction is an opportunity to create a lasting impression, and we’re looking for individuals who strive to exceed expectations at every turn.
Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
If you are someone who thrives on delivering extraordinary experiences, loves to create a harmonious and collaborative atmosphere, we would love to hear from you!
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Job Description
- Supervision & Training: Lead and support the front of house team, setting clear expectations and providing coaching and feedback to maintain high standards.
- Quality & Service: Ensure food quality, presentation and service standards are consistently delivered. Resolve issues quickly and effectively to maintain customer satisfaction.
- Operations & Logistics: Support the smooth running of daily operations, including service, deliveries, stock, vending and general site requirements.
- Customer Experience: Build strong relationships with customers and clients, adapting your approach to different audiences and actively seeking feedback to improve the experience.
- Marketing & Communications: Take a lead in on-site marketing, creating engaging content for social media and producing weekly menus and promotional materials aligned with client and brand guidelines. Creative marketing skills would be highly advantageous.
- Events & Engagement: Bring ideas to monthly events, seasonal campaigns and awareness days, helping to create engaging experiences and drive customer participation.
- Commercial Awareness: Support the General Manager with ordering, stock management, cost control and other administrative tasks, developing a strong understanding of the commercial side of the operation.
- Continuous Improvement: Be proactive and curious, identifying opportunities to improve service, operations and the overall customer experience.
Qualifications
- Previous experience within the hospitality industry
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organizational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Creative marketing skills would be highly advantageous
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
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We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Employment Details
- Type: Permanent
- Hours Per Week: 40
- Salary: Up to £30,000
- Compensation: up to GBP 30,000 - yearly
Diversity, Equity & Inclusion
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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