Nobu Hotel London Portman Square
Restaurant Supervisor
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Job Ref: NOB2700
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits:
£29,828 base salary plus approximately £9,000 tronc service charge and benefits
Contract type:
Permanent
Hours:
Full Time
Hours per week:
40 hours per week
Posted date:
01/10/2026
Closing date:
01/11/2026
As the Restaurant Supervisor in our all day dining restaurant - The Lounge at Nobu Hotel, you will play a key role in the daily operations serving breakfast, afternoon tea, and our Japanese influenced all day dining experience. Supporting the Assistant Lounge Manager, you will lead by example on the floor, inspire your team to deliver exceptional service, and ensure every guest enjoys a seamless and memorable experience.
This is an exciting opportunity for a hospitality professional who is passionate about people, service excellence, and developing others within a world-renowned luxury lifestyle hotel.
You will
- Support the smooth day-to-day operation of The Lounge and all-day dining service
- Assist in achieving departmental targets while maintaining exceptional service standards
- Support rota planning and labor management to ensure efficient staffing levels
- Lead team briefings and share key updates and insights with colleagues
- Deliver warm, attentive, and personalized service that exceeds guest expectations
- Anticipate guest needs, create tailored experiences, and identify opportunities to enhance the guest journey
- Provide exceptional care for VIP guests and ensure their experience is personalized and memorable
- Support, train, and develop team members, fostering a collaborative and positive environment
- Empower colleagues to confidently resolve guest concerns and deliver outstanding service
- Assist in developing and maintaining departmental standards and operating procedures
- Drive positive guest feedback and continuously seek opportunities to improve the guest experience
- Build strong relationships across the hotel and communicate effectively with all departments
- Demonstrate a proactive, positive, and solutions-focused approach to work
- Act as an ambassador for Nobu values of Family, Crafted, Smile, and Kokoro
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What We're Looking For
You have experience in a supervisory role within a luxury hotel, restaurant, or high-end hospitality environment and are passionate about creating memorable guest experiences. You thrive in a busy service environment, lead by example, and enjoy developing and motivating others to achieve their full potential.
You are naturally personable, highly organized, and confident building relationships with both guests and colleagues. With a strong eye for detail and genuine passion for hospitality, you take pride in delivering exceptional service and creating a positive team culture.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
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Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world-renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation, and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom, and meeting spaces beautifully conceptualized by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results, and have the courage to be different and creative within your specialism.
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