Retail Apprenticeship

Join our family-run sports retail business as an apprentice. No experience is needed as full training will be provided.

You'll gain hands-on experience serving customers, selling sports clothing and equipment, processing embroidery and printing orders, and supporting stock control and merchandising.

Wage

• £16,224 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices
• Minimum wage rates (opens in new tab)

Training course

• Retailer (level 2)

Hours

• Monday to Friday 9am to 5pm, Saturdays 9am to 1pm. 39 hours a week

Start date

• Monday 12 October 2026

Duration

• 1 year 2 months

Positions available

• 1

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Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Learn and support all areas of our family-run sports retail business.
• Assist customers with sports clothing, footwear and equipment.
• Process embroidery and garment printing orders.
• Develop skills in stock control, merchandising and general store operations.
• Attend industry trade shows to build product knowledge and learn about new products.
• Receive full training and gain valuable hands-on experience throughout your apprenticeship.

Where you'll work

647 FISHPONDS ROAD
FISHPONDS
BRISTOL
BS16 3BQ

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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

• THE OPPORTUNITY PROVIDER LTD

Training course

• Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and escalate as required.
• Maintain good merchandising to meet the needs of the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply with regulations and legislation relevant to their role and business.
• Contribute to continuous improvement activities which focus on improving sustainability within the business.
• Handle complaints within remit or escalate as appropriate.
• Support sales across a range of promotional events throughout the calendar year.
• Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
• Serve customers in line with brand standards, legislation, business procedures and the values of the business.
• Provide a retail service that balances the customers’ needs with additional linked products and services.
• Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
• Promote seasonal or local offers through in-store or online promotions.
• Identify situations that may damage business reputation in line with company policy and escalate as required.
• Maintain good merchandising to meet the business whilst ensuring safety.
• Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
• Use technology and applications to support sales and service ensuring that maintenance issues are reported.
• Support team and colleague development through buddying and/or coaching.
• Comply with regulations and legislation relevant to their role and business.
• Contribute to continuous improvement activities which focus on improving sustainability within the business.
• Handle complaints within remit or escalate as appropriate.
• Support sales across a range of promotional events throughout the calendar year.