Zoomo
Retail Associate
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
ABOUT ZOOMO
At Zoomo, our vision is to transition every commercial urban mile to light electric vehicles (LEVs) to build sustainable and more equitable cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.
Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >150 world-class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully deployed these solutions around the world. We operate across the USA, UK, Europe, Canada and Australia. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, Just Eat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, UPS and many more.
Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.
THE ROLE
Become the Face of Our Brand! As our 'Rider Specialist' you’ll be the go-to expert for all things electric. You’ll greet customers with a friendly smile, offer exceptional technical support, and promote our innovative rental options. Your role will involve providing expert technical support to riders, efficiently processing rental agreements, building strong customer relationships, and contributing to positive store operations. You'll also promote our brand’s commitment to innovation and sustainability. We're looking for someone who is passionate about technology, has a knack for problem-solving, and loves interacting with people.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Customer Champion: You put the rider first, and are always willing to go the extra mile. Provide exceptional customer service, from advising on the perfect electric vehicle to processing seamless rentals and lease agreements.
- Sales Superstar: Drive revenue and smash targets by effectively promoting our products and upselling the perfect rental plan for each customer.
- Problem Solver: Quickly resolve customer issues and ensure a positive resolution.
- Operational Maestro: Support day-to-day store operations, including inventory management, fleet management, and visual merchandising.
- Team Player: Collaborate on brand initiatives, partner activations, and promotional campaigns.
- Brand Ambassador: Promote the brand’s values and mission to customers and colleagues.
- Mad Hustler: Can problem solve on the fly and loves being challenged with something new every day.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
- Working with a switched-on team that strives to make the streets greener and serve the rider
- Base Salary of £29,000 - £30,750 (depending on experience)
- Global and country-specific benefits packages
- Regular social club events
- Free e-bike to commute to work
- Annual learning and development allowance
- Wellbeing support
Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location