Bessette Ltd
Retail & Brand Operations Assistant (3-4 days a week)
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Bessette | 237 Brompton Road, London, SW3
Role Type: Part-Time (3–4 days per week | Flexible Schedule)
Growth Path: Opportunity to transition into a Full-Time Role
About the Role
We are seeking an ambitious, highly organized, and adaptable Retail & Brand Operations Assistant to join our team at our flagship store on Brompton Road. This dynamic hybrid role spans in-store retail, e-commerce fulfillment, customer service, and event execution.
This position offers flexible scheduling designed to accommodate current students or creatives looking for a committed, high-growth role within a modern luxury retail environment.
Key Responsibilities
- E-Commerce & Operations: Pick, pack, and fulfill online orders with high attention to detail and packaging standards.
- Shop Floor Management: Oversee and maintain store presentation, stock visual merchandising, and assist on the floor during busy trading periods.
- Clienteling & Customer Care: Deliver elevated customer service in-store and handle online customer inquiries and requests promptly.
- Events & Press Execution: Assist with the end-to-end setup and guest list management for brand drops, launch parties, and press activations.
- Inventory Control: Support stock intakes, consignment processing, and floor replenishment.
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Requirements & Qualifications
- Retail Experience: Prior experience in high-end, contemporary, or luxury retail is required.
- Flexibility: Adaptable mindset with the ability to pivot between shop floor selling, warehouse packing, and event coordination.
- Communication Skills: Excellent verbal and written communication for clienteling and press event invites.
- Work Ethic: Strong self-starter attitude with a high degree of accountability and reliability.
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Benefits & What We Offer
- Flexible Working Days: We will work around your schedule or existing commitments to set your 3–4 working days each week.
- Clear Career Path: Direct potential to grow into a full-time management, operational, or marketing role as the brand expands.
- Hands-On Experience: Direct involvement in luxury fashion retail, e-commerce operations, and high-profile brand collaborations.
- Competitive hourly rate and guaranteed days
- Generous Employee Discount: Exclusive access to our curated archive drops and brand collections.
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