University Hospitals of Leicester NHS Trust
Retail Catering Assistant - LGH
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Job Description: Retail Catering Assistant
The retail catering service provides a high quality service to staff and visitors to our hospitals and maintains a high standard in customer care.
About the Role
As a Retail Catering Assistant you will become an active member of our team working to provide a retail customer service experience for staff and visitors in our busy restaurants.
Key Responsibilities
- Provide a front-of-house service which is customer focused and includes:
- Preparing and providing beverages, snacks, and meal items
- Cash handling and the use of a till
- Temperature recording and restocking of goods
- Minimal food preparation
- Cleaning and washing up responsibilities
Requirements
- Demonstrate enthusiasm, an eagerness to learn, and a desire to develop yourself
- Previous experience is desirable, but not essential as full training will be provided
- Good standard of English language, both written and oral communication
- The drive to deliver the best possible service at all times, in an often busy and pressurized environment
- Barista Knowledge (Desirable)
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About Us
Our Team provides a safe, friendly customer service environment for our Staff, Patients, and Visitors.
Our Strategy
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
Our Four Primary Goals:
- High-quality care for all
- Being a great place to work
- Partnerships for impact
- Research and education excellence
We will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
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Our New Values:
- We are compassionate
- We are proud
- We are inclusive
- We are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About The University Hospitals Of Leicester NHS Trust
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
For further details / informal visits contact:
- Name: Samantha Farnell
- Job title: Retail Catering Operations Manager
- Email address: Samantha.Farnell2@nhs.net
- Telephone number: 0116 2585234
We look forward to hearing from you!
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