Benefits

POP MART offers our employees:

• Monthly appreciation gifts featuring our latest POP MART designs.
• A structured bonus scheme linked to both company and individual performance.
• 25 days of annual leave, in addition to bank holidays.
• 4x life insurance, together with group medical and travel insurance.
• A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers.
• Training and development programmes, together with regular team events that encourage learning, collaboration and celebration.

The Opportunity

Lead the end-to-end delivery of POP MART retail construction and fit out projects across Europe, from initial feasibility and design development through tender, construction, commissioning, handover and store opening.

• Act as the client-side project lead, taking ownership of project delivery and coordinating internal stakeholders, international HQ teams, designers, consultants, contractors, suppliers and landlords.
• Manage multiple projects in parallel within fast-moving retail opening programmes, ensuring agreed opening dates, budgets, quality standards and design requirements are achieved.
• Provide strong technical and commercial oversight across the project lifecycle, identifying risks and resolving issues before they impact programme, cost or quality.
• Play a key role in delivering high-quality retail environments that reflect POP MART's global brand standards and provide distinctive customer experiences across European markets.
• Work across a diverse range of projects and stakeholders, gaining broad exposure to retail construction, fit out, design, procurement, commercial management and international project delivery.

The Role and Candidate

This is a hands-on client-side Retail Construction Project Manager role within POP MART's growing European retail construction team.

Working closely with the Head of Retail Construction, European business teams and international HQ, you will take responsibility for the successful delivery of retail construction and fit out projects across Europe. You will act as the central project owner, coordinating designers, consultants, contractors, suppliers, landlords and internal stakeholders from initial feasibility through to store opening.

The role requires a strong combination of technical construction knowledge, project management capability, commercial judgement and stakeholder management skills. You will be expected to understand the detail of a project while maintaining oversight of programme, budget, procurement, risk and overall delivery.

You should be comfortable reviewing architectural and technical drawings, coordinating MEP and specialist packages, challenging design solutions, monitoring construction quality and resolving site issues. At the same time, you will need to manage budgets, procurement, variations, project risks and contractor performance effectively.

The ideal candidate will have experience delivering retail construction or fit out projects from a client-side perspective, ideally within London, the UK and/or international markets. Experience within high-profile, premium, luxury or customer-facing retail environments would be particularly valuable.

You will thrive in this role if you are proactive, commercially aware, technically confident and highly organised, with the ability to take ownership of projects and drive multiple stakeholders towards a common deadline. You should be comfortable working in a fast-moving international environment, making decisions under pressure and communicating effectively across different cultures, markets and time zones.

Responsibilities

Project Delivery & Programme Management

• Manage retail construction and fit out projects from feasibility, concept and design development through tender, construction, commissioning, handover and store opening.
• Establish and manage project programmes, key milestones, procurement schedules and delivery priorities.
• Identify critical path activities and potential programme delays at an early stage and implement appropriate mitigation measures.
• Act as the primary client-side project owner, coordinating all parties and driving actions through to completion.
• Monitor project progress against agreed programmes and opening dates.
• Manage multiple projects simultaneously across different European markets while maintaining clear priorities and delivery standards.

Design & Technical Coordination

• Manage the development and coordination of architectural, interior, MEP, structural and specialist design packages.
• Ensure designs remain aligned with approved design intent, POP MART standards and operational requirements.
• Review drawings, specifications, samples, mock-ups and technical submissions.
• Challenge design or technical solutions where buildability, quality, maintenance or operational requirements are not adequately addressed.
• Coordinate interfaces between construction works, MEP services, bespoke joinery, furniture, lighting, AV, security and other specialist systems.
• Manage design changes and assess their programme, cost, technical and operational impact.
• Work with designers and consultants to resolve technical and coordination issues efficiently.

Construction, Quality & Site Management

• Represent POP MART throughout the construction and fit out phase.
• Carry out regular site inspections to monitor progress, workmanship and compliance with approved drawings and specifications.
• Work with contractors, consultants and suppliers to resolve technical and site issues promptly.
• Challenge works that do not meet required quality, installation tolerances or workmanship standards.
• Monitor contractor performance and ensure corrective actions are implemented.
• Manage snagging, testing, commissioning, defects and project close-out.
• Ensure stores are complete, operational and ready for final acceptance and opening.

Cost, Procurement & Commercial Control

• Establish and manage project budgets, committed costs and forecasts.
• Work closely with internal stakeholders and cost consultants to maintain appropriate financial control.
• Support tendering, contractor and supplier selection, commercial negotiations and procurement activities.
• Manage the procurement of long-lead and specialist items.
• Review quotations, variations and change requests.
• Ensure commercial and programme implications are understood and documented before changes are implemented.
• Ensure appropriate approvals are obtained for project variations and additional expenditure.
• Monitor project expenditure and identify potential cost pressures at an early stage.

Risk, Compliance & Project Governance

• Identify and manage programme, cost, quality, technical and delivery risks.
• Maintain clear mitigation actions and escalate material concerns with practical recommendations.
• Ensure projects comply with relevant UK or local market construction requirements, landlord requirements, Building Regulations, CDM obligations and applicable health and safety standards.
• Work with relevant consultants and stakeholders to ensure statutory and regulatory requirements are addressed.
• Maintain appropriate project documentation, reporting and governance throughout the project lifecycle.