About The Role

As our Retail Development Manager, you are part of a team who are primarily responsible for all matters related to Retail Fit Out (RFO) and store opening/refurbishment, Guest Experience, Food and Beverage Fit Out, Kiosks, Terraces, Furniture and all other aspects related to design management and implementation.

You will be working closely with Brands and across the business on a wide range of activities including shop-fit orientation, communications with Brands on compliance and design, information collection and detailed design packs, dealing with local authorities and ensuring compliance with the ‘Brand Works Manual’, the ‘Sustainability Handbook’, ‘Standard Operating Procedures’ and the ‘Building Safety Act’.

Key Responsibilities

Brand Shop Fit

• Be responsible for the Brand Orientation by Brand visit, briefings and providing all relevant information of shop-fit, i.e. work manual, local services, etc.
• Ensure that the fit-out process for new openings, re-merchandising and/or re-fit programme are in progress.
• Enhance shop-fit quality to achieve standards of excellence.
• Co-ordinate and communicate to all relevant departments on all shop-fit related issues i.e. timings, changes, etc.
• Ensure that proper and complete information is issued by Brands to Value Retail for approval of plans, samples, etc.
• Ensure that all the works executed by Brands are compliant to the building regulations and Value Retail internal compliance.
• Ensure that Brands comply with statutory requests from Value Retail and local authorities, such as warranties, insurances, permits, health & safety, local fire regulations, etc.
• Liaise and check with the Leasing and Legal Departments on all issues relating to shop-fit.
• Review the Brands’ plans and distribute them internally for comments; obtain approvals accordingly.
• Monitor all shop fit and installations in stores and ensure that the health and safety standard is compliant at all times.
• Schedule and take part in all site meetings with Brands.
• Schedule all visits from Brands in co-ordination with other departments; prepare reports and identify follow up actions.
• Facilitate effective communication systems with all contractors, project managers and maintenance suppliers, and monitor progress of works on-site ensuring that the works schedule is adhered to.
• Manage flow of information between Group Retail Development Director and external consultants including appointments, plan submission, timing, billing, etc.
• Follow up on post-opening snag lists where appropriate.
• Keep Brands informed and up to date on all local codes and building regulations.
• Facilitate the acquisition of services from local utility companies.