Greggs
Retail Food Safety Manager
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Vacancy Information
We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager, based in but not limited to Peterborough, Bedford, Northampton, Oxford and surrounding areas.
We can offer you:
- Management Bonus Scheme which is worth up to 10% of your salary
- Pension scheme with matching employer contributions up to 7%
- Colleague discount, up to 50% off our own-produced products
- Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
- 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
- The opportunity to purchase additional annual leave twice a year
- Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
- Private Medical Insurance which is free for you and subsidised for your dependants
- Income Protection should you become unable to work due to long-term sickness
- Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
- Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
- Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
- Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
- Career progression and learning and development opportunities
- A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
- Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
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About the role
- 40 hours per week, Monday to Friday with weekend working on a rotational basis
- We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
- This role is based in but not limited to Peterborough, Bedford, Northampton, Oxford and surrounding areas
- You will be part of a small but effective team of Retail Food Safety Managers responsible for ensuring high standards are maintained and current systems are challenged and developed
- You will be expected to build strong relationships across multiple internal and external stakeholders and work closely with the Retail Teams
- The role will involve regular travel within your area; occasional travel and overnight stays to other parts of the country may also be required. Therefore, flexibility and a full clean driving licence is essential
- Reporting to the Retail Technical Manager - South, you will be direct responsibility for providing both on-site and remote food safety advice and support to our Retail Teams and other stakeholders
What you'll do
Working closely with the Retail Technical Manager, Retail Teams and other stakeholders, the role is responsible for:
- Actively promote and drive business initiatives to an excellent food safety culture throughout the business
- Manage and ensure food safety customer complaints are investigated and resolved effectively.
- Ensuring micro sampling and data management is completed as directed.
- Taking responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support and coaching.
- Develop effective relationships with pest control contractors to ensure commitments are met and raising awareness of pest issues
- Liaising with Local Authority representatives to provide problem resolution
- Investigating and monitoring food safety non-compliance and incidents
- Leading and contributing to the management and development of food safety and quality management systems as directed
- HACCP Team member. Contributing to the review, challenging and maintenance of HACCP systems
- Collecting, collating and communicating KPI data to schedule
- Maintaining accurate and up-to-date documentation
- Contributing to training activities where necessary
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About you
We are looking for individuals who are driven, and can demonstrate:
- A Degree or HNC level education in a Food Science based subject
- HACCP Level 3 and Food Safety Level 3 qualifications
- Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
- A Full UK Driving License
- Proven experience in investigations and internal audits with strong attention to detail
- Proven experience of leadership, decision making, taking the initiative and report writing
- A result focused approach with excellent communication skills and the ability to influence others
- The ability to process new information quickly and react positively to new challenges.
- Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
- Are supportive of an inclusive culture – recognising and valuing that difference is good
- Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.
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