Kayali
Retail Fragrance Consultant - Selfridges - London
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Who We Are
Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jewelled bottles.
Our Mission
To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.
Summary
KAYALI is seeking a (Full time) Retail Sales Consultant, you will embody the world of Kayali through elevated customer service, fragrance expertise, and strong sales performance. You will support the Counter Manager in delivering an unforgettable experience for every shopper, using fragrance discovery and Kayali layering techniques to drive engagement and loyalty.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Customer Experience & Selling
- Deliver a luxury, personalized service to every customer.
- Guide customers through Kayali’s scent families, layering techniques, and brand storytelling.
- Support the counter in achieving daily and monthly sales targets.
- Maintain a strong understanding of product benefits, innovation, and brand DNA.
- Participate in ongoing training to refine selling and fragrance education skills.
- Confidently communicate the Kayali brand message and visual identity.
Operational Support
- Support stock checks, replenishment, and tester upkeep.
- Maintain merchandising and hygiene standards throughout the counter.
- Assist with operational tasks to always ensure counter readiness.
- Support in-store events, sampling activity, and masterclass moments.
- Drive traffic through proactive customer outreach and traffic-stopping.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
- Minimum 2 years of retail experience within beauty, fragrance, or luxury.
- Strong interpersonal and selling skills with a passion for fragrance.
- Confident, energetic, and comfortable approaching new customers.
- Organized, reliable, and able to work in a fast-paced retail environment.
- Ability to work weekends, late nights, and peak periods as required.
Benefits
- Premium Medical/Dental/Vision coverage
- Find your Magic Days
- Volunteer Day
- Birthday Leave
- Employee discounts on all Kayali products
- Quarterly product gifting
Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location