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At Lyle & Scott, we understand that success begins with people. We welcome creativity and value individuals who are passionate about delivering strong performance.
As a privately owned British brand with over 150 years of history, we have built a reputation for crafting high-quality clothing. We embody authenticity, heritage, and expertise that are recognised worldwide.
We are seeking an experienced Retail Lead to play a key role within our Omni-Channel Team. This position is responsible for leading and growing our retail operations across the UK and EU, driving commercial performance, retail expansion, franchise partnerships, and omnichannel excellence. You will lead a high-performing retail team while delivering sustainable growth, exceptional customer experiences, and operational excellence across our owned and partner stores.
If you are a commercially driven, strategic retail leader who thrives in a fast-paced environment, this could be the right opportunity for you.
Key Responsibilities:
- Own and achieve retail revenue, profit, and margin targets across the UK and EU.
- Lead initiatives for retail growth, including new store openings, franchise expansion, relocations, and innovative retail formats.
- Develop robust business cases and identify opportunities within outlets, travel retail, pop-ups, and strategic partnerships.
- Deliver a seamless omnichannel customer journey across stores and digital touchpoints.
- Drive excellence in store operations, visual merchandising, customer service, and retail productivity.
- Implement retail technologies, analytics, and operational best practices to enhance performance.
- Develop and maintain strong franchise relationships across European markets.
- Collaborate closely with landlords, property agents, and retail partners to support expansion plans.
- Ensure consistent brand standards and customer experiences across all retail environments.
- Lead, coach, and inspire a multi-market retail organization.
- Drive talent development, succession planning, and employee engagement.
- Foster an inclusive, high-performance culture aligned with Lyle & Scott values.
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Qualifications / Experience:
- Significant experience in retail leadership within a multi-site retail environment.
- Strong commercial and financial acumen with experience managing retail P&L performance.
- Proven track record in delivering retail growth strategies, store expansion, and operational excellence.
- Experience working with franchise partners and international retail operations, as well as omnichannel retail strategies, is advantageous.
- Strong leadership, coaching, and stakeholder management skills.
- Data-driven decision maker with the ability to translate insights into commercial actions.
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About Us:
- ☀️ Holiday purchase scheme.
- Medical Cash Plan.
- 🦅 1 week a year to work anywhere in the world… it can be Fiji or your sofa.
- 🍺 “Thirsty Thursdays – the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice.
- 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm, we don’t judge!
- 💍 1 week extra off work if you get married! (Not deducted from your annual leave)
- 💰 Employer pension contributions.
- 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents!
- 🎁 Welcome to the Family Lyle & Scott Item!
- 📚 Training and learning development.
- 🚝 Season Ticket Loan.
- ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance.
- 🚲 Cycle2Work Scheme.
- 🐶 Dog-friendly office.
Please apply with your CVs through LinkedIn.
Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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