Specsavers
Retail Manager
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Store Manager at Specsavers
As long as you’re ready to lead by example and champion a customer-first mindset, you can make a difference as a Store Manager at Specsavers. Alongside your hard work keeping our store and team running like clockwork, we’ll support you to grow your skills even further than you thought possible. You’ll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don’t want to miss.
Our Store
The Specsavers Farnham store is a busy and customer-focused optical and audiology practice located in the heart of Farnham town centre. Serving a diverse customer base, the store is committed to delivering exceptional eye and hearing care through a professional, friendly, and welcoming environment. The store features four fully equipped test rooms, enabling the team to provide a high volume of clinical appointments while maintaining excellent patient care. In addition, the team supports a dedicated Audiology Hub, working closely with audiology colleagues to deliver seamless hearing care services and an exceptional customer experience. Conveniently situated on West Street, the store benefits from excellent transport links, with Farnham railway station within walking distance and regular local bus services stopping nearby, making it easily accessible for those travelling from the surrounding Surrey and Hampshire areas. Supported by modern technology and a knowledgeable team, colleagues work collaboratively to ensure every customer receives a seamless experience while contributing to the store’s continued success through a strong focus on clinical excellence, teamwork, and community engagement.
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Our Team
The Farnham team consists of 23 dedicated colleagues across optical and audiology services, creating a supportive, collaborative, and customer-focused environment. The team brings together a wealth of experience, knowledge, and expertise, with colleagues working closely across all areas of the business to deliver outstanding patient care and customer service. There is a strong culture of teamwork, where individuals support one another to achieve both clinical and commercial goals while maintaining the highest standards. The store is passionate about developing its people, offering ongoing training, coaching, and career progression opportunities to help colleagues reach their full potential. Alongside their commitment to performance and patient care, the team enjoys a strong social culture, with regular Summer Socials and Christmas Parties providing opportunities for colleagues to celebrate successes, strengthen relationships, and enjoy time together outside of work. With a positive and inclusive working environment, the team takes pride in building strong relationships with customers and each other, ensuring Farnham remains a successful and welcoming store for both customers and colleagues alike.
What’s on Offer?
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As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- £36,000 - £40,000 per annum, depending on experience and optical qualification
- Quarterly bonus scheme
- Full Time hours - 40 hours per week, to include working weekends
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
What We’re Looking For?
- Previous experience managing a team is essential
- A confident and effective communicator who can build strong relationships with customers and colleagues
- Excellent attention to detail
- Flexible and adaptable, with the ability to thrive in a busy environment
- A passionate people person with a genuine commitment to delivering outstanding customer service
- Well organised, with strong time management skills
- Hard-working, proactive, and able to lead by example
Find out More
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. We can’t wait for you to apply!
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