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Retail Manager
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A global luxury retailer, renowned for its premium beauty, fashion and accessories offering, is looking for a Retail Manager to join one of its flagship, high-profile stores. With a reputation built on world-class customer experiences and a genuine commitment to its people, this business has become one of the most sought-after employers in retail. Investment in training, development and internal progression sits at the heart of its culture, creating an environment where talented individuals can thrive and build long-term careers.
About the Role
As a Retail Manager, you will play a key role in leading a large and diverse team within a fast-paced, customer-focused environment. Working closely with the store manager, you will drive exceptional service standards, inspire outstanding team performance and contribute to the delivery of key commercial and operational objectives. You'll lead from the front, coaching and developing your team, conducting regular performance reviews, recognising success and creating a positive, engaging environment where colleagues can do their best work.
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Key Responsibilities
- Lead a large and diverse team within a fast-paced, customer-focused environment
- Work closely with the store manager to drive exceptional service standards
- Inspire outstanding team performance and contribute to the delivery of key commercial and operational objectives
- Lead from the front, coaching and developing your team
- Conduct regular performance reviews, recognising success
- Create a positive, engaging environment where colleagues can do their best work
- Deliver an exceptional customer journey
- Maintain outstanding visual and operational standards
- Drive sales performance
- Build strong relationships with brand partners
- Regularly analyse performance, communicate business priorities, lead team briefings
- Identify opportunities to improve both the employee and customer experience
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Requirements
The ideal candidate will be an experienced retail leader with a strong track record of managing large teams and delivering exceptional customer service. You will be passionate about coaching and developing people, naturally collaborative in your approach and confident working in a fast-moving environment where priorities can change quickly. Strong communication skills, resilience and the ability to motivate others are essential.
Benefits
In return, the company is offering a salary of up to £34,500, alongside a performance-related annual bonus of up to £4,000. You'll also benefit from a 37.5-hour working week, working three days on and three days off, meaning you have more weekends off throughout the year. There are excellent development opportunities and the chance to join one of the most respected names in luxury retail.
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