Harnham
Retail Media Analyst 200300
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Retail Media Analyst
London Hybrid | £50,000 + Bonus + Excellent Benefits
This is a fantastic opportunity for a Retail Media Analyst to join a well-established, data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement.
The Company
They are a leading consumer-focused organisation with a significant omnichannel presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels.
Operating at scale, they manage large volumes of customer and transactional data, creating an environment where analysts can deliver meaningful business impact. The analytics team is highly regarded within the business and offers strong exposure to senior stakeholders and strategic initiatives.
The Role
As a Retail Media Analyst, you will work across customer analytics, CRM, loyalty, and retail media measurement, helping the business better understand campaign effectiveness and customer behaviour.
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Key responsibilities include:
- Measuring and evaluating campaign performance across retail media, CRM, and loyalty activity
- Analysing incrementality, uplift, ROI, customer engagement, and commercial impact
- Building and assessing customer audiences and segments to support campaign activation
- Delivering clear, actionable insights that influence marketing and audience strategy
- Monitoring and reporting on customer health metrics including acquisition, retention, engagement, frequency, and churn
- Working with stakeholders across analytics, marketing, CRM, and commercial functions
- Applying statistical techniques including hypothesis testing and confidence intervals to support decision-making
- Using SQL and data visualisation tools to interrogate data and communicate findings effectively
Your Skills & Experience
You will ideally have:
- Strong SQL skills and experience working with large customer datasets
- Experience in customer analytics, CRM analytics, or marketing analytics environments
- Commercial experience measuring marketing or campaign performance across multiple channels
- Understanding of retail media, customer targeting, audience segmentation, or campaign optimisation
- Experience applying statistical methods to evaluate performance and identify meaningful outcomes
- Data visualisation experience with the ability to communicate findings to both technical and non-technical audiences
- Exposure to cloud-based data environments such as Databricks or similar platforms
- A track record of translating data into actionable business recommendations
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What They Offer
- Employee discount scheme
- Hybrid working model with a mix of Southampton and London office access
- Exposure to high-profile customer and marketing analytics projects
- Opportunity to develop expertise across retail media, CRM, loyalty, and customer analytics
- Clear progression within a growing analytics function
How to Apply
If you are an analytically minded professional with experience in customer analytics, campaign measurement, and SQL, please apply with your CV to discuss this Retail Media Analyst opportunity in more detail.
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