Harnham
Retail Media Analyst
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Retail Media Data Analyst
Southampton / Hybrid (1 day per week in Southampton) | £50,000 + Up to 20% Bonus
This is a fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work on high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints.
The Company
This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics and customer understanding, creating an environment where insight drives strategic decisions. The analytics team partners closely with marketing, CRM and commercial stakeholders to improve customer engagement and business performance. With continued growth in their retail media offering, analytics has become a critical area of investment.
The Role
You will sit within a specialist Retail Media and CRM Analytics team, working closely with stakeholders to measure, analyse and optimise customer and marketing performance.
Responsibilities include:
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- Delivering analysis across retail media, CRM and loyalty programmes with a focus on customer behaviour, audience performance and commercial impact.
- Measuring campaign effectiveness using metrics such as incrementality, uplift, ROI, customer engagement and revenue contribution.
- Building and evaluating customer audiences and segmentation strategies to support campaign activation.
- Producing actionable insights that influence campaign planning, targeting and optimisation.
- Conducting post-campaign analysis and performance reviews to identify opportunities for improvement.
- Supporting customer health measurement across acquisition, engagement, frequency, churn and lifetime value metrics.
- Partnering with marketing and commercial teams to demonstrate the value of customer data and analytics.
- Contributing to scalable analytical solutions and best practice across the wider analytics function.
Your Skills & Experience
- Strong SQL skills with the ability to work confidently with large customer datasets.
- Experience using data visualisation tools to communicate insights effectively.
- Experience working with customer analytics, CRM data or loyalty data.
- Strong understanding of campaign measurement and marketing analytics across multiple channels.
- Experience designing, executing and evaluating marketing campaigns.
- Knowledge of statistical techniques including hypothesis testing, confidence intervals and significance testing.
- Exposure to cloud-based data platforms such as Databricks, Snowflake or BigQuery.
- Ability to explain complex findings to non-technical stakeholders and influence decision-making.
- Previous experience within a customer-rich environment, ideally retail or a comparable consumer-focused sector.
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What They Offer
- £50,000 base salary.
- Up to 20% annual bonus.
- Excellent pension contribution.
- Employee discount scheme.
- Hybrid working model with flexibility between Southampton and London locations.
- Exposure to a growing retail media function and senior stakeholders.
- Opportunity to develop expertise across retail media, customer analytics, CRM and marketing measurement.
How to Apply
If you're passionate about customer analytics, retail media and campaign measurement, apply today to discuss how this Retail Media Data Analyst opportunity could align with your next career move.
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