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Company Description
We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever-complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.
Yes, ROI is about delivering Return on Investment; but it’s also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients’ businesses, growth for our people and growth for our culture.
Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.
This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.
It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.
It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world’s most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.
At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world’s leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.
Overview
Retail Media Account Manager
We are hiring a Retail Media Account Manager to join Publicis Commerce at an exciting moment of growth and transformation. This is a fantastic opportunity to work on a new, high-profile client account, helping shape innovative retail media strategies that deliver measurable business impact. You'll be part of a collaborative team that combines commerce expertise, data, media and technology to create outstanding outcomes for some of the world's most recognised brands. If you're passionate about retail media and enjoy turning insights into action, we'd love to hear from you.
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Responsibilities
What you'll be doing
- Lead the successful delivery and optimisation of retail media campaigns across key retail media platforms, ensuring strong performance and commercial results.
- Build trusted relationships with clients through clear communication, strategic guidance and excellent account management.
- Maintain high campaign quality standards by implementing robust processes that support accuracy, effectiveness and continuous improvement.
- Identify opportunities for account growth, developing innovative strategies that help clients achieve their commerce objectives.
- Analyse market trends, campaign performance and retailer insights to inform recommendations and unlock new opportunities.
- Collaborate with cross-functional teams to create integrated approaches that deliver seamless customer experiences and stronger business outcomes.
- Support reporting, financial processes and stakeholder updates while contributing to a culture of learning, development and innovation.
Qualifications
Skills we're looking for
- Experience managing retail media campaigns across platforms such as Amazon Advertising, Epsilon Retail Media, Criteo or similar retail media environments.
- A strong understanding of retail media, eCommerce and digital marketing principles, with the ability to connect performance to business objectives.
- Confidence presenting insights and recommendations to a variety of stakeholders, both internally and externally.
- Strong analytical thinking, with the ability to translate data into clear actions and measurable improvements.
- Experience supporting, coaching or mentoring colleagues within a collaborative team environment.
- Commercial awareness and a proactive approach to identifying growth opportunities and driving innovation.
- Proficiency in Excel and PowerPoint, with experience using data to tell compelling performance stories.
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Additional Information
Why Join Publicis Commerce?
Retail Media is one of Publicis Groupe's key strategic growth areas, and this role offers the opportunity to work at the forefront of an evolving industry. You'll partner with leading brands, cutting-edge platforms and a highly collaborative team committed to delivering outstanding commerce outcomes. As we continue to invest in our retail media capabilities, you'll have the opportunity to grow your expertise, develop your career and make a genuine impact from day one.
Benefits
Zenith International offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:
📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
Publicis Groupe works primarily from the office or our clients' office four days per week.
Equal Opportunities Employer
At Zenith International, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
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