Company Description

Location: Primark House, Reading. RG1 1TZ – hybrid working.

Salary: £33,189 with 27 days holiday (excluding bank holidays) & pension

Contract: Full-Time Permanent

An excellent opportunity has arisen for a Retail Operations Administrator to join the team here at Primark. Reporting into the Retail Operations Manager, the role will be based in our UK office in Reading working as part of a small but mighty team supporting in the success of our 187 stores.

Because the opportunities are endless

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards, and care around here. And if that sounds like you – join us as a Retail Operations Administrator.

Job Description

What you’ll do

You’ll be key in supporting the Retail function, ensuring the relevant administrative and information collation tasks are completed to ensure the appropriate service level and support is delivered to our retail teams across the country.

The role will be busy, fast-paced, and fun. Some of the key duties are articulated below.

• Maintain and update local procedures and identifying variances from Group processes supported and directed by the Retail Operations Manager.
• Create and distribute Retail communications to the retail store network via the retail communications app ensuring stores are up to date with no incomplete critical tasks.
• Maintain the Retail Calendar and Retail Activity Planner for the GB market. Supporting the Retail Operations Manager in preparation for activity review meetings with the leadership team in market.
• Provide adhoc operational support in the areas of cost management, vendor coordination, colleague communications, crisis management, or reporting.
• Maintain the store hierarchy and structure charts of the store network for data purposes ensuring accuracy which results in accurate data flowing through the various reporting systems.
• Assist with gathering data as required through store submission or other sources for various projects undertaken in-market.
• Coordinate and book Stocktakes for stores in your region and facilitate, the preparation and execution of those stocktakes with the vendor.
• Provide administrative support to the country leaders, as required, including calendar management, travel arrangements, and meeting coordination.
• Coordinate and manage directly, where possible, any queries raised by suppliers relating to services rendered or requested.
• Provide information, as required, to the Group Retail Operations function to help understand the activities in your market and contribute to best practice internationally.
• Contribute to the overall retail objectives and gain enhanced knowledge of Retail Operations activities, procedures, and training content through the Intranet and DLP.