Zest Optical Recruitment
Retail Operations Manager (Optical)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Zest Optical are currently working alongside a premium optical retailer to recruit a Retail Operations Manager into their growing head office team.
This is an exciting opportunity to join an innovative business that continues to expand across the UK and internationally. The role sits at the heart of the retail operation, ensuring stores have the systems, processes and support they need to deliver an exceptional customer experience.
Rather than managing individual store performance, this position focuses on building operational excellence across a multi-site estate, working closely with store teams and head office departments to improve efficiency, consistency and commercial performance.
Retail Operations Manager – The Role
- Support the day-to-day operational performance of a multi-site retail estate
- Develop, implement and continually improve store processes and operating procedures
- Act as the key link between stores and head office functions including Inventory, Finance, Marketing and People teams
- Lead stock operations including stock takes, transfers, inventory accuracy and shrinkage control
- Coordinate store communications, operational projects and compliance activities
- Support new store openings from operational planning through to launch
- Work with internal stakeholders to optimise labour planning and scheduling
- Analyse operational performance, producing reports and identifying opportunities for improvement
- Drive efficiencies through technology, automation and improved workflows
- Spend at least three days each week supporting stores on-site across the group
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Candidate
- Previous multi-site retail operations experience is essential
- Minimum of two years' experience within the optical industry
- Highly organised with excellent attention to detail
- Commercially aware with experience analysing operational performance
- Strong understanding of retail stock management and inventory control
- Experience supporting store openings or large operational projects would be advantageous
- Confident working with retail systems, reporting and technology
- Excellent communication and stakeholder management skills
- A proactive problem solver who enjoys improving processes and finding more efficient ways of working
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Package
- Salary of £42,147
- Annual bonus scheme
- 40 hours per week - No weekends
- Office based role with a minimum of three days per week spent in stores
- Travel to stores covered
- Complimentary eyewear and discounts
- Complimentary eye examinations for family and friends
- Buy and sell holiday scheme
- Life assurance
- Cycle to Work scheme
- Annual season ticket loan
- Personalised training and development
- Discounted gym membership
- Additional wellbeing and lifestyle benefits
This is an excellent opportunity to join a forward-thinking optical business where you'll have the opportunity to shape retail operations, influence business-wide improvements and play a key role in the continued growth of the company.
To avoid missing out on this opportunity, please click the 'Apply' link as soon as possible to be considered.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location