Unibail-Rodamco-Westfield
Retail Project Manager
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Want to be part of something people experience every day?
We’re looking for a Retail Project Manager to join our Westfield London team.
This is a great opportunity to play a key role in delivering new retail spaces, supporting tenant openings and helping shape the experience of one of the UK’s most iconic retail destinations. You’ll be close to the action, working with tenants, Leasing, Retail Design, Construction and Centre Management teams, and you’ll have the chance to make a visible impact across Westfield London.
If you enjoy taking ownership, working with great people and making things happen, we’d love to hear from you.
Why this role matters
Our retail destinations are constantly evolving, and the successful delivery of new stores plays a key role in creating great experiences for our customers, tenants and brand partners. In this role, you’ll manage the full retail delivery process from lease agreement through to store opening, making sure tenants are supported, key milestones are achieved and each project is delivered safely, compliantly and on time.
You’ll be a key link between our internal teams and external tenants, helping to bring new concepts, brands and experiences to life at Westfield London. Your work will directly support leasing activity, rental income, tenant readiness and the continued performance of the asset.
What you’ll be getting involved in
No two days will look exactly the same, but you’ll spend your time:
- Managing the full retail delivery process from lease agreement through to tenant opening.
- Acting as the main point of contact for tenants throughout the delivery journey.
- Coordinating with Leasing, Retail Design, Construction, Centre Management and other internal teams to keep projects moving.
- Establishing and managing project programmes, ensuring key milestones are achieved and properly documented.
- Supporting leasing negotiations by providing technical, procedural and unit-specific information.
- Preparing landlord work scopes, technical appendices and other project documentation to support lease agreements.
- Coordinating landlord works, including internal approvals, capital expense approvals and handover to tenants.
- Managing tenant design submissions through concept and technical design stages.
- Ensuring tenant designs meet retail design, structural, MEPH and statutory requirements.
- Managing pre-start meetings, approvals, RAMS, permits and compliance requirements before tenant works begin.
- Monitoring tenant fit-out works to ensure they align with approved designs, centre standards, health and safety requirements and agreed programme timelines.
- Supporting compliance with CDM, risk management, environmental, insurance and statutory requirements.
- Coordinating store opening inspections and ensuring any outstanding issues or snagging items are followed through after opening.
- Managing tenant exits and supporting the upkeep of vacant units ahead of future leasing opportunities.
- Maintaining and improving key retail delivery documentation, including fit-out guides, site constraints guidance and tenant or contractor guidelines.
- Identifying opportunities to improve processes, procedures and ways of working across retail delivery.
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What we’re looking for
We’re not looking for someone who ticks every single box. What matters most is that you bring the right experience, attitude and energy to make a real contribution. You’ll enjoy this role if you:
- Have experience in project management, construction, retail delivery, fit-out, property or a similar environment.
- Understand the construction project lifecycle and enjoy seeing projects through from concept to completion.
- Are confident managing multiple stakeholders and building trust quickly.
- Like taking ownership and keeping complex projects organised and moving forward.
- Can communicate clearly with both technical and non-technical audiences.
- Enjoy solving problems and finding practical ways to keep projects on track.
- Are comfortable balancing commercial priorities, tenant needs, operational requirements and compliance obligations.
- Care about delivering work that has real impact on the customer, tenant and asset experience.
It would be great if you also bring:
- A relevant degree or equivalent experience, ideally with significant experience in a related project, construction or retail delivery role.
- SMSTS, NEBOSH or equivalent health and safety training.
- A CSCS White or Black Card.
- Experience working in a retail, mixed-use, property, construction or asset management environment.
- Knowledge of construction health and safety, CDM legislation, statutory requirements and relevant codes of practice.
- Experience using Microsoft Office tools, particularly Outlook, PowerPoint, Word and Excel.
Who are we?
At Unibail-Rodamco-Westfield, we create and operate some of the most recognised retail, lifestyle and mixed-use destinations across Europe and the United States.
Our purpose is to Reinvent Being Together, creating places where people come together to shop, work, socialise, discover and experience something memorable.
In Northern Europe, our portfolio spans the UK, Netherlands, Denmark and Sweden, including destinations such as Westfield London, Westfield Stratford City, Westfield Mall of the Netherlands and Stadshart Amstelveen.
Behind those destinations are talented teams who care deeply about creating great experiences, supporting local communities, and shaping the future of urban places.
Why work with us?
We want people to build careers here, not just do jobs.
At URW, you'll have access to learning, development and growth opportunities that help you build your skills, confidence and career. Whether that's through technical training, leadership development, internal mobility or international exposure, we encourage people to keep learning and growing.
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Our culture centres around supporting our people to succeed. With diverse roles, projects and opportunities across our Northern Europe region, you'll have the chance to broaden your experience, develop new skills and build a career that's uniquely your own.
Alongside a competitive salary, we offer a range of benefits designed to support your wellbeing, development and work-life balance. Depending on your location, these may include:
- Bonus schemes and pension plans
- Health and wellbeing support
- Medical and dental options, where applicable
- Learning and development programmes
- Internal mobility and international career opportunities
- Flexible and hybrid working arrangements
- Generous holiday allowances
- Employee wellbeing initiatives and mental health support
Depending on your location within Northern Europe, additional local benefits may include extended annual leave, wellbeing allowances, meal allowances and commuting support. No matter where you're based, you'll be joining a business that is passionate about helping people grow, develop and make a meaningful impact.
At URW, we don't believe in limiting people to one path. We encourage our employees to explore new opportunities, gain exposure to different functions and build broad, rewarding careers across our business.
Want to know more about what it's like working at URW? Visit our careers site: https://www.urw.com/join-us/life-at-urw
The kind of people who thrive here
Our values shape how we work together every day:
- Passion - You care about what you do and bring energy to your work.
- Act as One - You collaborate, share knowledge and support others.
- Curiosity - You ask questions, challenge the status quo and look for better ways forward.
- Excellence with Impact - You focus on doing great work that makes a real difference.
A place to belong
We’re proud to be an equal opportunities employer, and we welcome applications from people with different backgrounds, perspectives and experiences. We evaluate applications fairly and without discrimination based on disability, age, gender, origin, religion, sexual orientation or any other legally protected characteristic. If you need any adjustments during the recruitment process, please let us know so we can support you. As part of our commitment to maintaining a safe and trustworthy working environment, we carry out relevant pre-employment checks before someone joins us. These may include identity verification, employment history and criminal record screening, in line with applicable laws and regulations.
Interested?
If this sounds like the kind of opportunity you’d enjoy, we’d love to hear from you.
Apply today and join a team that’s helping shape places, experiences and communities across Northern Europe.
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