AbsoluteLabs
Retail Project Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role: Project Manager – Retail Technology (UK)
Location: London (UK) – Hybrid
About Absolutelabs:
We are a business consulting organization with specialization in technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape.
Role Summary:
We are seeking an experienced Project Manager with a strong background in retail and retail technology to lead complex digital transformation and systems integration programmes. This role is highly client-facing and requires someone who can own delivery end-to-end, establish strong governance, and drive structured execution across multiple stakeholders, vendors, and workstreams. You will be responsible for planning, execution, and delivery of retail technology initiatives spanning areas such as POS, OMS, eCommerce, CRM, data platforms, and integrations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibility:
Programme & Delivery Management
- Own end-to-end delivery of retail technology programmes (discovery → rollout → hypercare)
- Develop and manage detailed project plans, timelines, RAID logs, and dependencies
- Ensure delivery against scope, timeline, budget, and quality benchmarks
- Drive structured governance and reporting across stakeholders
Client Engagement and Cadence Management:
- Establish and run weekly/fortnightly client cadence (steering committees, sprint reviews, status updates)
- Act as the primary point of contact for client stakeholders
- Provide clear, executive-level reporting on progress, risks, and outcomes
- Manage expectations and proactively resolve delivery issues
Retail technology Delivery:
- Lead implementations across retail systems such as:
- POS (e.g., NewStore, Oracle, Shopify POS)
- OMS
- eCommerce platforms (Shopify, commercetools, etc.)
- CRM/CDP (Salesforce ecosystem preferred)
- Integration platforms (e.g., MuleSoft)
- Coordinate cross-functional teams including engineering, integration, QA, and business.
Stakeholder & Vendor Management:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Manage internal and external stakeholders including system integrators and SaaS vendors
- Align business and technical teams on priorities and delivery approach
- Facilitate decision-making across complex environments
Risk and Issue Management:
- Identify risks early and implement mitigation strategies
- Maintain RAID logs and ensure accountability across owners
- Escalate effectively when required
Required Experience:
- 7–12 years of Project Management experience
- Proven track record delivering retail or omnichannel transformation programmes
- Experience working in a consulting or system integrator environment
- Strong understanding of retail architecture and systems landscape
- Hands-on experience managing multi-vendor, multi-workstream programmes
- Demonstrated ability to run structured client cadences and governance forums
Preferred Experience:
- Experience with platforms such as:
- Salesforce (Commerce, OMS, Marketing, Data Cloud)
- MuleSoft or other integration platforms
- Modern POS / Unified Commerce solutions
- Exposure to MACH / composable architecture
- Agile / Scrum delivery experience
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location