Gulf perfumery
Retail Sales Assistant
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Company Description
Gulf Perfumery is a retail business specializing in fine fragrances and personal care products, serving a diverse customer base in London. The company focuses on offering a curated selection of perfumes and related items, combining quality products with attentive in-store service. Team members are encouraged to develop product expertise to guide customers in selecting fragrances that suit their preferences and occasions. Gulf Perfumery values professionalism, reliability, and a welcoming atmosphere that supports both customers and staff.
Role Description
The Retail Sales Assistant is a full-time, on-site role based in London. This role involves welcoming customers, understanding their needs, and recommending suitable fragrances and products. Daily tasks include:
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- Handling sales transactions
- Restocking shelves
- Maintaining store displays
- Ensuring a clean and organized sales floor
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The Retail Sales Assistant responds to customer inquiries, manages returns or exchanges in line with company policies, and supports promotional activities and in-store events. The role also includes learning product details and staying informed about new arrivals to provide accurate and confident guidance.
Qualifications
- Strong Customer Service and Customer Experience skills to support a positive and professional in-store environment.
- Effective Communication skills to engage with customers and collaborate with team members.
- Retail Sales and Sales skills to meet individual and store performance targets.
- Basic numeracy and cash-handling skills, with attention to detail in processing transactions.
- Reliability, punctuality, and the ability to work flexible retail hours, including weekends and holidays.
- Previous experience in retail, fragrance, or beauty is beneficial but not required; training will be provided.
- Comfortable standing for extended periods and performing routine store tasks such as stocking and light cleaning.
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