Nestle Operational Services Worldwide SA
Retail Sales Assistant - Newcastle, Fenwick
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Sales Assistant – Nespresso Boutique
Business Area: Nespresso Retail Location: Newcastle, Fenwick Salary: £13.45 per hour Contract: Full-time & part-time | 12-month Fixed Term Contract
About the Role
We are seeking a dedicated and driven Sales Assistant to join our premium Nespresso boutique in Newcastle, Fenwick. Ideal candidates will demonstrate a strong understanding of the luxury retail and competitive coffee environment and contribute to the brand’s continued growth.
About Nespresso
Synonymous with quality and innovation, Nespresso revolutionised coffee by empowering anyone to enjoy an espresso-like experience at home—just like a skilled barista. Our coffee blends prioritise indulgence, offering the finest roasts for both in-home and out-of-home consumers.
Our commitment to diversity and inclusion is core to our identity:
- Signed the Business in the Community Race at Work Charter
- Committed to Disability Confidence
- Recognised as a Times Top 50 Employer for gender equality (3 consecutive years)
- Headline partner for Diversity & Inclusion in grocery
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Your Impact
You will ensure a premium customer experience by delivering:
- Exceptional service and boutique performance excellence
- Warm welcome and personalised assistance to customers
- Expert guidance in selecting their perfect coffee
- Amplified brand ambassadorship through passionate, knowledgeable engagement
Key Responsibilities
- Welcoming customers and adapting to meet their individual needs
- Supporting sales with a product-focused approach
- Acting as a proud Nespresso advocate, embodying the brand’s luxury and innovation
Your Success Ingredients
- Retail experience, ideally within a luxury sector (but open to relevant transferable skills)
- Strong communication & interpersonal skills with natural charisma
- Ability to build trusting relationships with customers quickly and provide robust support
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Fantastic Benefits
✅ Complimentary Nespresso machine + monthly capsule allowance 🌟 ✅ Bonus potential 🎯
Key Notes
- Immediate response to applications encouraged—advertisement may close early due to high volume.
- Expand your Nespresso knowledge: nespresso.com
- Diversity & Inclusion: We actively support and welcome candidates from all communities, including those from gender minorities, ethnic backgrounds, with disabilities, or those requiring accommodation. Visit our DEI commitment
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