Launchone80partners
Retail Sales Manager
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Company Description
Launchone80 Partners is a London-based sales and marketing consultancy focused on customer acquisition and brand representation. The company designs and delivers sales campaigns that help clients expand market reach, strengthen customer engagement, and achieve measurable growth. Its model combines commercial execution with structured leadership development, giving team members practical experience in sales, performance management, and team leadership. Through mentorship, real-world campaign exposure, and performance-based progression, Launchone80 supports career development while delivering scalable results for clients.
Role Description
The Retail Sales Manager is a full-time, on-site role based in the London Area, United Kingdom. This position is responsible for leading retail sales teams, driving performance, and ensuring consistent delivery of high-quality customer experiences. Day-to-day tasks include:
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- Setting sales targets
- Coaching and motivating team members
- Monitoring key performance indicators
- Implementing sales and promotional strategies
- Managing customer service standards
- Resolving escalated customer issues
- Overseeing visual merchandising and stock levels
- Collaborating with internal stakeholders to align store activities with broader campaign goals
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The Retail Sales Manager is expected to model professional conduct, support talent development, and contribute to continuous improvement in store operations.
Qualifications
- Strong Retail Sales and Sales skills, with a track record of meeting or exceeding targets in a store or multi-site environment.
- Excellent Communication skills, including clear verbal communication, active listening, and the ability to present information to teams and stakeholders.
- Customer Service and Customer Experience skills, with the ability to build long-term customer relationships and maintain high service standards.
- Team leadership and people management skills, including coaching, performance management, and conflict resolution.
- Relevant experience in retail management or supervisory roles, ideally within a fast-paced, customer-facing environment.
- Strong analytical and problem-solving abilities, with comfort working with sales metrics, store reports, and operational data.
- Ability to work on-site in the London Area, United Kingdom, with flexibility for peak trading hours, weekends, and holidays as needed.
- Formal education in business, marketing, retail management, or a related field is beneficial but not mandatory; equivalent practical experience is valued.
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