Kingdom Services Group Ltd
Retail Security Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Security Officer (SIA Door Supervisor) - Poundstretcher Ponders End, Enfield (EN3 4EF)
About The Role
Kingdom Services Group is one of the UK's largest and most respected providers of security, cleaning, recruitment, and facilities management services. We are committed to delivering exceptional customer service and creating safe, secure environments for our clients, colleagues, and communities.
We are currently recruiting for Security Officers (SIA Door Supervisors) to join our team at Poundstretcher, Ponders End, Enfield, EN3 4EF. This is an excellent opportunity for professional, customer-focused security personnel looking for a permanent role within a supportive and growing organisation.
Location
Poundstretcher, Ponders End, Enfield, EN3 4EF
Position
Permanent (Core Role)
Pay Rate
£12.71 per hour
Position 1
- Hours: 30 Hours Per Week
- Shift Pattern: Monday to Sunday
- Shifts:
- Monday to Saturday: 12:00 - 20:00
- Sunday: 10:00 - 16:00
Position 2
- Hours: 24 Hours Per Week
- Shift Pattern: Monday to Sunday
- Shifts:
- Monday to Saturday: 12:00 - 20:00
- Sunday: 10:00 - 16:00
Key Responsibilities
- Maintain a visible security presence throughout the store.
- Conduct regular patrols and monitor activity within the premises.
- Prevent theft, loss, damage, and anti-social behaviour.
- Respond professionally to incidents, emergencies, and security concerns.
- Complete Daily Occurrence Book (DOB) entries and incident reports accurately.
- Provide excellent customer service and assistance to customers and visitors.
- Build positive relationships with store colleagues and management.
- Support stock protection and loss prevention initiatives.
- Monitor and report health and safety issues where required.
- Handle conflict situations professionally and effectively.
- Ensure all security procedures and company policies are followed at all times.
- Liaise with emergency services and management when necessary.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Requirements
- Valid SIA Door Supervisor Licence.
- Own transport is essential.
- Excellent communication and customer service skills.
- Professional, confident, and approachable manner.
- Strong observational and problem-solving abilities.
- Ability to remain calm under pressure and handle challenging situations.
- Full five-year checkable employment history.
- Ability to work independently and as part of a team.
Desirable Experience
- Previous retail security experience.
- Experience dealing with shoplifting incidents and loss prevention.
- Knowledge of retail security procedures and incident reporting.
- Experience within a customer-facing environment.
- Understanding of health and safety procedures.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- Competitive hourly rate of £12.71 per hour.
- Contributory pension scheme.
- Overtime opportunities available.
- Access to an advanced/early pay scheme.
- Employee Assistance Programme and wellbeing support.
- Ongoing training and development opportunities.
- Friendly and supportive working environment.
- Career progression opportunities within a leading security provider.
Ideal Candidate
The ideal candidate will be an experienced and professional SIA Door Supervisor with excellent customer service skills and a proactive approach to security. You will be confident interacting with members of the public, store colleagues, and management while maintaining a safe and welcoming environment. Previous retail security experience would be advantageous, although full support and ongoing training will be provided.
Apply Today
If you are looking for a permanent security role with a reputable organisation and have the skills and experience required, we'd love to hear from you.
Apply now and join Kingdom Services Group in helping to keep people, property, and businesses safe.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location