Lodge Security
Retail Security Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Retail Security Officer
Are you a proactive security professional who takes pride in protecting people, deterring theft, and delivering exceptional customer service on the front line?
Lodge Security is looking for a dedicated Retail Security Officer to join our on-site team in York on a part-time, permanent basis. Boasting over 100 years of heritage as a family-run business with the agile mindset of a tech startup, Lodge Security blends human expertise with modern technology. In this vital role, you will be the visible face of safety in a busy retail environment, creating a welcoming atmosphere for shoppers while actively safeguarding staff, premises, and stock.
Key Responsibilities
- Maintain a professional, highly visible deterrent presence on the shop floor to prevent loss and deter theft.
- Apply ASCONE criteria effectively to identify, monitor, and handle shoplifting incidents in line with retail policies.
- Deliver outstanding customer service by greeting visitors, assisting members of the public, and representing the store professionally.
- Partner closely with store management teams and colleagues to ensure a safe, secure environment for employees and customers.
- Defuse conflict calmly, de-escalating tense situations and responding promptly to store emergencies.
- Follow strict compliance and security protocols, accurately completing incident reports and maintaining complete operational records.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills & Experience
- A valid, current SIA Licence (Door Supervision or Security Guarding).
- Proven right to work in the UK alongside a verifiable 5-year checkable work/education history.
- Excellent customer service skills with a smart, professional appearance and approach.
- Demonstrated ability to remain calm under pressure and handle conflict management situations effectively.
- Strong written and verbal communication skills, with solid attention to detail when following procedures and guidelines.
Nice-to-have
- Prior experience in retail security, shop floor guarding, or retail loss prevention.
- Practical familiarity with applying ASCONE principles and managing stock protection techniques.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer / Why Join
At Lodge Security, you will be part of an inclusive, human-centric culture that lives its values of being Human, United, Grounded, and Dynamic. As a Disability Confident Employer, we support your everyday work and personal wellbeing with a comprehensive benefits package, including:
- Structured training and clear career paths.
- 28 days holiday and an established pension scheme.
- Financial flexibility with early access to your earned pay before payday.
- Full uniform and Body Worn Video equipment provided.
- 24/7 Doctor Online, counselling services, and dedicated wellbeing support.
- Benefits portal offering retail, dining, and gym discounts.
- Boots Discount Card (22.5% off Boots brand products and 12.5% off almost all other items after 3 months of service).
Please note: Visa sponsorship is not available for this role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location