Mitie Cleaning & Hygiene Services
Retail Security officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Better places, thriving communities.
Retail Security Officer
Location: LIDL Bromsgrove
Hours: 5 days a week including weekend work
Pay: Competitive Rate
About The Role
We are seeking a professional, reliable, and customer-focused Retail Security Officer to join our team at LIDL Bromsgrove. This is a key role in maintaining a safe and secure shopping environment for customers, colleagues, and visitors while protecting company assets and reducing losses.
The successful candidate will be responsible for delivering a visible security presence, preventing theft and anti-social behaviour, responding to incidents, and supporting the store team in providing an excellent customer experience.
Key Responsibilities
- Maintaining a professional and visible presence throughout the store.
- Deterring theft, stock loss, and anti-social behaviour.
- Conducting regular patrols of the store and surrounding areas.
- Responding effectively to incidents, emergencies, and security concerns.
- Producing accurate and detailed incident reports.
- Working closely with store management and colleagues to support day-to-day operations.
- Delivering excellent customer service and assisting customers when required.
- Monitoring security systems and CCTV in accordance with company procedures.
- Escalating issues and concerns appropriately.
Essential Requirements
- Previous security experience within a retail environment.
- Valid SIA Door Supervisor or Security Guarding Licence.
- Strong understanding of retail loss prevention and conflict management.
- Excellent communication and interpersonal skills.
- Professional appearance and confident approach to customer interaction.
- Ability to remain calm under pressure and make sound decisions.
- Strong observation skills with attention to detail.
- Reliable, punctual, and capable of working independently.
Technical Skills
The successful candidate must be comfortable using technology and digital reporting systems, including:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Completing incident reports using online reporting platforms.
- Using mobile devices, tablets, and security applications.
- Recording accurate evidence and report details electronically.
- Managing emails and communicating via digital systems.
- Following company procedures for documentation and compliance reporting.
What We're Looking For
We are looking for a proactive security professional who understands that modern retail security is about more than loss prevention. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to build strong relationships with customers and store colleagues while maintaining a safe and secure environment.
Benefits
- Ongoing training and development opportunities.
- Uniform provided.
- Opportunity to work with a leading retail client.
- Career progression opportunities within the security industry.
To Apply
To apply, please submit your CV detailing your security and retail experience. Successful applicants will be subject to screening and licence checks in line with industry standards.
Our Market-Leading Flexible Benefits Scheme
- Ongoing training and development opportunities.
- Uniform provided.
- Opportunity to work with a leading retail client.
- Career progression opportunities within the security industry.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
-
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
-
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
-
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London