Mitie Cleaning & Hygiene Services
Retail Security Officer

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Relief Retail Security Officer
Location: Asda Telford, Shrewsbury, Stafford, Wolverhampton & Walsall
Job Type: Part-Time / Casual - Minimum hours per week: 8
Asda retail stores
- Must have full Driving Licence and own form of vehicle
- Must be available 5 out of 7 days to work and available at short notice to cover on the day absences.
- MUST HAVE SIA BADGE.
Shift Pattern: Days, evenings, and Weekends
Hourly Rate: £13.10 per hour
Job Description
We are seeking a highly reliable and flexible Security Support Officer to join our dynamic team. This role involves providing security coverage across multiple sites at short notice, ensuring the safety and security of people, property, and premises. The successful candidate must be prepared to work at short notice and be available 5/7 days a week and be flexible, to be able to sometimes respond to last-minute callouts.
Key Responsibilities
- Provide security coverage at designated sites across the region.
- Conduct routine patrols, monitoring customers, and monitoring of premises.
- Respond promptly to alarms and emergencies.
- Deliver excellent customer service while interacting with staff and visitors.
- Complete detailed incident reports as required.
- Support site-specific security procedures and policies.
Requirements
- Valid SIA License (Security Guarding/Door Supervision).
- Full UK Driving License and access to a vehicle.
- Flexibility to work at short notice, including evening, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to adapt to different sites and requirements.
- Strong observation skills and attention to detail.
- Prior security experience.
- Basic IT literacy for reporting purposes.
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Who are we looking for?
- Experience of delivering Customer Service
- Excellent communication skills are required both written and verbal
- Adaptable communication style to meet the needs of different people groups
- Ability to work in a fast-moving services business
- Capability in the use of technology
- Good attention to detail
- High level of enthusiasm and passion
- Previous experience in a similar role is desirable but not essential
- Public Space Surveillance SIA licence is desirable but not essential
What are the benefits for working for Mitie?
- Contracted hours
- Annual leave entitlement
- Pension and Life assurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Comprehensive training and development programme (apprenticeships available)
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.


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- Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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