Benefit Cosmetics UK
Retail Support and Merchandising Coordinator
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Overview
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!
We have an exciting opportunity for a Retail Support and Merchandising Coordinator to join our team. To build effective relationships with retail partners in order to drive opportunities, initiatives and delivery of wholesale targets & company objectives in line with annual plans + working closely with the operations team to ensure timely and efficient delivery to all Irish independent retailers.
Responsibilities
Business
- Deliver your Irish independent wholesale/ retail objectives and support CM/HOM on delivering Irish wholesale and retail objectives for Irish independents.
- Support CM/ HOM to ensure all pillars of retrospective retailer annual and three yr plans are delivered.
- Drive services as a key point of difference.
- Unlock new commercial opportunities.
- Analyse sales forecasting for Irish retailers, nationally and by store, product & services, ensuring stock goes to the right places to drive the objectives.
- Prepare/coordinate sales strategy documents for company meetings. Including:
- Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.
- Monthly buying meeting’s stock and sales analysis.
- Weekly meetings with marketing, Ecom, VM, Op’s, HR, Field or other retailer departments.
- Monthly meetings with Irish Independents to review performance.
- Review the sell-in and sell-through with particular emphasis on Christmas, and priority launches. Ensure follow up orders are placed where further stock is required.
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Relationship
- Support your retailer on driving the plan, always being collaborative, partnership driven and top of mind.
- Liaise with CM/ HOM to determine potential opportunities within the top stores & ecom. Present and gain agreement for implementation.
- Support the CM+ HOM with ad hoc financial analysis to ensure financial targets are met.
Sales & Marketing
- Report weekly stock and sales figures, including competitive analysis. This should include:
- Wholesale tracker.
- Monday top line figures.
- Key Product Sales.
- Get sales process established for self select stores with Irish independents.
- Stock and weeks cover analysis sent and followed up with the retailer and operations.
- Services sales.
- Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Ecom, CRM, sampling programmes for designated accounts, securing coverage and buy in.
- Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.
- Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.
- Ensure that the Retail Activity Calendar & NEW’s is kept up to date and communicated to relevant Head Office / Field Sales.
Operations
- Weekly/ daily communication with operations manager and ops teams to ensure efficient delivery of stock to all Irish retailers.
- Co-ordinate RGA and DGA process for product removals for discontinued lines and manage phase out stock levels.
- Managing operational challenges with retailers to ensure strong product planning.
- Own the product ranging for all Irish concepts. Ensuring a cohesive range across all retailers.
- Working closely with VM, plan and implement range updates for all formats to allow for new product launches.
- Create and deliver launch plan for new retailers including promo plans, opening order, NSV etc.
- Working with CM/ HOM to deliver Irelands priorities.
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Office based, with some national travel required and associated overnight stays.
Qualifications
Skills / Abilities
- Commercial
- Team player
- Driven and ability to drive those around them without having direct management responsibility.
- Customer and relationship focused.
- Ability to be both proactive and reactive.
- Attention to detail.
- IT skills: advanced excel.
- Analytical and numerate.
- Persuading and influencing.
- Effective negotiation.
- Creative and innovative.
- Good communicator.
- Able to work under pressure.
Profile
- 1 to 2 years relevant sales’ experience (FMCG or industry).
- Experience in National Account support or similar functions.
- Experience of UK retail market place.
- Experience within either a luxury, premium or cosmetic business.
- Personal affinity with brand and products.
- Cross functional experience an asset but not essential.
- Experience of producing trade marketing plans desirable.
- Graduate calibre.
Competencies
- Creativity and Innovation Management
- Strategic Agility
- Managing Vision and Purpose
- Customer Focused
- Drive for Results
- Dealing with Ambiguity
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