Why You Should (and Shouldn't) Apply

You Should Apply If

• You've spent time in revenue operations, sales operations, or a commercial or business analyst role, working with pipeline and revenue data.
• HubSpot super user. You can build reports, dashboards, workflows and automations in it without needing somebody to hold your hand.
• You're super comfortable with data. Advanced spreadsheet skills as a baseline.
• AI is already woven into how you work. You can give concrete examples of which tools you use, what you've built with them, and how they've changed your process.
• You report what the data actually says, even when it isn't what somebody was hoping to hear.
• You're a self-starter. You can pick up a vague question, work out what's really being asked, and come back with an answer.
• You like the idea of shaping how this job works rather than following somebody else's process.

You Probably Shouldn't Apply If

• You'd struggle with HubSpot, or you'd want somebody else to handle the tooling side. This is a non-negotiable.
• AI feels like a threat rather than a tool. You see it as something that reduces your value, not something that multiplies what you can deliver.
• You want to manage a team right now. This is a hands-on individual role working alongside Senior leaders.
• You'd rather advise than build. The role is about delivery, so building the reports, cleaning the data and making it stick.

A Bit About You

Your Experience

• You've worked with commercial data in a revenue operations, sales operations, or analyst role, and you've built reporting and analytics that other people made decisions from. You don't need to have run a function. You do need to have done the work yourself, so building the reports, digging into why a number looks wrong, and following it through to a fix. B2B SaaS experience is strongly preferred. Exposure to a regulated or compliance-heavy market is a bonus, though we'll teach you the domain.

Tooling Used

• HubSpot sits at the centre and you're confident in it. Experience with other platforms, such as Salesforce or Pipedrive, is a plus, as some skills transfer. Advanced spreadsheet skills are a given, and SQL or a business intelligence tool is an advantage. You use AI regularly as part of your workflow. Other tools in the stack will change and you're flexible on that front.

Communication

• You can explain what a number means to somebody who will never open the model behind it. You're comfortable telling people when a figure is wrong or when the data won't support the conclusion they want, and you do it in a way that lands well rather than putting backs up. You write clearly.

Analysis

• You think operationally. You diagnose what's broken in a process, you ask tough questions about data quality, and you can work out which problems to tackle first based on commercial impact. You're curious about how the business actually works, not just the metrics.

We recognise that women and people from underrepresented groups often only apply for jobs when they meet every single one of the requirements listed. If you fall into that category and are about to rule yourself out based on the above, please consider applying anyway. We'd love to see your application.

Why Join RiskSmart?

• Your reporting lands in front of the leadership team and the board, so you'll see your work change decisions rather than disappear into a folder.
• A business that moves at pace, trusts its team and thrives on innovation and ideas.
• A market with real regulatory tailwinds. New Financial Conduct Authority (FCA) rules on operational incident and third-party reporting land in March 2027, and our customers are preparing now.
• Multi-module platform, which means a commercial picture with genuine depth to get into, rather than a single product line and a flat funnel.
• Room to grow. This is a role that gets broader as the business does, and we'd rather grow somebody into it than keep hiring above them.
• A growing Manchester team (we call ourselves Smarties), and hybrid working from our Manchester office.
• RiskSmart values – Keep it simple | Move at pace | Succeed together | We work, how you work

The Package

• Competitive salary
• 30 days holiday allowance, plus your birthday off every year.
• A dedicated Charity Day dedicated to supporting a charity you’re passionate about.
• Access to online GP Services.
• Private Medical Cover (Ultimate Cover from BUPA).
• Enhanced paid maternity, paternity, adoption or shared parental leave.
• We also offer up to five days of leave per year for fertility treatments, to support in family planning.
• Quarterly socials, top performers and value leaders' awards.
• Annual training budget.
• Cycle to work scheme.
• Dedicated Mental Health Support.