Maybourne
Revenue Distribution Executive
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Revenue Distribution Executive
We are seeking an exceptional Revenue Distribution Executive to join the Maybourne Revenue Management team at Corporate Office on a Fixed Term 12-month basis.
Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory – six of the world's most renowned hotels, and Surrenne – wellbeing and longevity Member’s Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.
We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.
As a Revenue Distribution Executive you will assist the Revenue team in maximizing revenue and profit associated with rooms from Maybourne through Revenue Management best practices. You will continuously review all practices to ensure optimization of all processes and output to provide value to all teams (Sales, Marketing, RSO and Front Office). You will also coordinate, audit, maintain and manage the quality of data entered all Revenue-related systems and assist all areas of the business to use this data to its greatest potential.
Main responsibilities of the Revenue Distribution Executive role include but are not limited to:
- Comprehensive understanding of ALL related IT systems (Opera Cloud and Oracle R&A, RezView Next Generation (RVNG), Cendyn Custom IBE, eInsight, Lighthouse, Sabre Red, Salesforce, TravelClick, Windows Applications, various Intranets, website, OTA extranets and MHG Intranet).
- Responsible for rate loading, maintenance and auditing of data across all channels (Opera Cloud, GDS, RVNG, IBE, Web & OTAs).
- Responsible for adding, maintaining and reviewing content on all channels: OTAs, GDS (to include image portfolio and HOD), RVNG, IBE, website and Opera Cloud.
- Daily review, quarterly audit and bi-annual training of GDS (database and sell strategy) and website.
- Timely and accurate delivery of ‘Business Done’ and ‘Pick up’ sheets on a daily basis and be conversant in producing the daily Activity Report. Validation of daily & monthly ‘rooms’ data and input on STR extranet.
- Monitor and control of contracted allocations ensuring that unsold inventory is returned at the earliest contracted time.
- Check, audit and manage direct connection with OTAs, ensuring rates of parity, availability and integrity. Account management, maximization and optimization of OTA portfolio including update of content, inventory and restrictions.
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Who thrives here?
You are passionate and driven to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.
The Maybourne experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role.
We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
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Financial Stability
- Excellent salary package.
- Family-friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increases after 3 and 5 years of service.
- Holiday Trading: Opportunity to purchase and sell up to 5 days of annual leave per year.
- Travel Season Ticket Loans.
- Retail discount of up to 50%.
- Smart Tech: The ability to purchase white goods and pay in 6, 9, or 12-month instalments.
Wellbeing Support
- Subsidised monthly masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders and a 24-hour colleague assistance helpline.
- On- and off-site Occupational Health Service.
- Death-in-Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art, all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work Scheme.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star,’ where you can earn up to £1,500*.
- Colleague recognition and award programme with generous prizes.
- Additional paid day off to celebrate your birthday.
Memorable Experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleagues' Children's Party, etc.).
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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