SaaScend
Revenue Operations Consultant
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About SaaScend
Saascend is a rapidly growing revenue operations consultancy that works closely with Go-To-Market teams at B2B Companies.
We provide expert guidance for optimizing processes and systems, which enables unified focus on growth, better decision-making, and allows these businesses to achieve their ultimate revenue potential.
At SaaScend, we believe in giving our team members the ability to pave their own paths and the means to make a significant impact very quickly. We are a highly collaborative team across all departments internally and place a high importance on maintaining a strong remote first team culture. We encourage support and investment in the growth and well-being of each member. We actively invest in our team, which we call the “teamo” and collaborate with each other to propel not only our hard skills in systems but also soft skills to become better consultants.
We scale not only our clients with intention but also our people to become the best version of themselves. Our salesforce administrators are critical to the success of our projects and retainer clients, especially smaller, less complicated ones.
Role Overview
As a Revenue Operations Consultant, you will work closely with high-level clients such as Directors, VPs of Sales, and CROs to deliver best practices in SalesOps and system architecture related to HubSpot CRM and Salesforce CRM. You will also collaborate with project managers to ensure milestones, deadlines, and sprints are met, and lead mid-level consultants to elevate their skills and achieve project goals. Additionally, you will provide strategic consulting on RevOps, SaaScend products/modules, and system integrations into Salesforce or marketing automation platforms.
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Responsibilities
- Working with clients (Director/VP of Sales + CROs) on best practices related to SalesOps and system architecture related to HubSpot CRM and Salesforce CRM
- Collaborating with project managers to hit project milestones, deadlines, and sprints
- Collaborating with mid-level consultants to delegate tasks, uplevel them on best practices, and be the main leader to hit deadlines for sprints
- Strategic consulting on RevOps and understanding how to implement SaaScend products/modules
- Strategic consulting on integrating systems into Salesforce or Marketing Automation platforms
- Training and learning all Sales and Marketing Automation platforms such as Salesforce, Pardot, Marketo, and HubSpot
- Training and learning HubSpot CRM and Salesforce CRM
- Checking in with clients and maintaining relationships to strengthen the partnership
- Identifying Upsell/Cross Sell opportunities in your book of business that you manage
- Experimentation time to work on new techniques to push the envelope to create SOPs for future use with clients
- Acting as an internal expert for marketing automation and as a point of escalation and quality assurance for junior consultants
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Requirements
- The position requires availability from 12pm to 8pm (GMT). This schedule is designed to cover peak operational hours and ensure optimal team collaboration and client support. Flexibility within these hours may be necessary to accommodate project deadlines and urgent tasks.
- Proven experience in revenue operations, sales operations, or a related consulting role.
- Demonstrated expertise with HubSpot CRM and Salesforce CRM.
- Experience in strategic consulting, especially within RevOps, and integrating systems into Salesforce or marketing automation platforms.
- Previous experience leading and mentoring mid-level consultants or team members.
- Strong project management skills with a track record of successfully hitting project milestones and deadlines.
- Proficiency in Salesforce, HubSpot, Pardot, Marketo, and other sales/marketing automation platforms.
- Strong understanding of system architecture and best practices in SalesOps.
- Ability to create detailed SOPs and conduct comprehensive training sessions.
- Excellent client relationship management skills and strong leadership and team collaboration abilities.
- Innovative mindset with a passion for continuous improvement and experimentation.
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