Aiimi
Revenue Operations Specialist
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Aiimi
Aiimi is a British technology and services company delivering trusted transformation AI for the enterprise. Through our Workplace AI platform and expert consulting in data, digital, and AI, we help complex businesses unlock the full value of their data and adopt AI at scale. From national security and critical infrastructure to leading GSIs and the world’s most prestigious luxury brands, our customers rely on Aiimi for rapid time to value, peer-to-peer relationships, and technology that sets the global standard.
Through continual expansion as we grow our Go-To-Market team, we have a requirement for a dedicated Revenue Operations specialist to lead the organisation to the next stage of data-driven insights underpinned by scalable, fit-for-purpose processes.
The role requires an ambitious individual with proven strong commercial aptitude, excellent data analytical skills and intellectual curiosity to help define, refine and enhance our Go-To-Market processes. This role is ideal for a high-performing professional who thrives in generating new relationships in a fast-paced, high-growth environment and is excited by the potential of AI and data technology.
Key Responsibilities
- Process Design & Optimisation: Build, implement, and continuously improve sales processes to support our sales motion with varying velocity and complexity in relation to both a services and a SaaS sales business.
- Implement Sales Methodology: Ensure effective roll out and operational execution of a standardised sales methodology (we use MEDDPICC), embedding it into processes, systems, playbooks, and cadences to drive consistent execution.
- Drive Funnel Performance: Partner with Sales Leadership to improve sales AE productivity and efficiency, pipeline generation, conversion rates, deal velocity, and win rates ensuring process adherence, data hygiene, and integrity across the funnel.
- Establish Sales Cadence: Working with the GTM leadership team to design, implement and optimise sales operating rhythms for AE teams, including pipeline reviews, forecast calls, and business reviews.
- Cross-Functional Alignment: Act as the connective tissue between:
- Partnering with Sales & Marketing to ensure seamless lead flow and alignment on pipeline creation
- Enhancing Customer Experience: Partnering with our post sales teams across Software Implementation and Services (SIS) teams to ensure smooth handoffs and consistent customer experience with sales.
- Stakeholder Management: Engage and influence senior stakeholders (CEO, COO, CFO, CCO) and the Aiimi board with timely data-driven insights and operational recommendations.
- Hands-On Leadership: Operate as both a leader and an individual contributor – rolling up your sleeves to own and deliver key initiatives while setting the standard for excellence.
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Requirements
- Proven Experience: 3+ years in Revenue Operations or Sales Operations within a B2B SaaS scale-up
- Tools & Systems Knowledge: Strong familiarity with CRM, preferably HubSpot and other RevTech tools required to be able to translate business needs into technical requirements for systems teams.
- Process Builder: Track record of designing, implementing, and optimising sales processes (New Business and Expansion) from the ground up, with a strong focus on scalability. Deep understanding of end-to-end GTM processes and handoffs from Marketing to Sales and to Customer Success.
- Sales Methodology: Experience implementing and embedding a sales methodology to drive consistency and effectiveness.
- Funnel Expertise: Deep understanding of GTM funnel dynamics (lead to signature into post-sales) and proven ability to drive improvements in pipeline creation, conversion, deal velocity, win rates, revenue growth and retention.
- Stakeholder Management: Comfortable partnering with senior leaders to influence strategy and execution.
- Data-Driven Mindset: Strong analytical skills, with the ability to translate data into actionable insights and recommendations.
- Cross-Functional Collaboration: Experience working closely with Marketing Ops and Post-Sales Ops to ensure alignment and handoff excellence.
- Hands-On Operator: Willingness to get into the details, own outcomes, and lead by example.
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Benefits Package
- Life Insurance
- Income Protection
- Pension Contribution: 9% pension
- Private Healthcare: Full private healthcare
Mental Wellbeing Support
- Private Counselling
- Mental Wellbeing Tools
Volunteer Days
- Community Engagement: Three days per year to volunteer with organisations of your choice.
Connectivity Allowance
- Monthly Allowance: £100 per month towards phone and broadband bills to support remote working.
Wellbeing Allowance
- Yearly Allowance: £400 per year to spend on activities that support your physical and mental wellbeing.
Annual Leave
- Standard Leave: 25 days of annual leave plus Bank Holidays.
- Additional Leave: Earn an extra day of annual leave for every two years of employment with Aiimi.
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