iO Associates
Reward & Productivity SME (Field Service)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Reward & Productivity SME
Location: Remote / Hybrid
Engagement: Short-term contract / Consultancy
Start: ASAP
We're looking for an experienced Reward & Productivity SME to help take an existing field-engineer reward model from concept through to a practical, pilot-ready solution.
The foundations of the model are already in place, with input from senior stakeholders. We now need someone who understands field-service reward and productivity and can quickly turn the thinking into something that can be tested with a live group of engineers.
The Role:
- Review and build on the existing reward model and design principles.
- Turn the current thinking into a practical, implementable model.
- Define how work is measured, weighted and rewarded, including appropriate treatment of complexity, travel, and exceptions.
- Develop the financial and operational calculations behind the model.
- Test the model against real operational data and identify issues or unintended consequences.
- Support the shadow phase.
- Refine and calibrate the model based on findings.
- Produce the documentation, governance, and calculations required to move into a controlled paid pilot.
- Provide a clear view of timescales, deliverables, and effort required to get from the current position to pilot.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You:
We need someone who can hit the ground running. This is not an engagement where there is time to spend months understanding the environment.
You'll have:
- Proven experience designing field-service reward, incentive, or productivity models.
- Strong understanding of employed field engineering workforces.
- Experience with Standard Hours, SMV/SAM, or similar productivity methodologies.
- Strong financial and operational modeling skills.
- Experience taking reward models from design through shadow testing and into implementation/pilot.
- The ability to work pragmatically with Operations, HR, Finance, and senior stakeholders.
- Ideally, direct experience in utilities, heating, or comparable field-service environments.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Engagement:
- This is a short-term, deliverable-led assignment with a clear focus on getting to a pilot-ready solution quickly.
- We expect the successful SME to provide an initial view of how long the work will take, the key stages/deliverables, and the associated cost.
- Availability ASAP is essential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location